Serco Careers Blog

Discover how Serco graduate Jaylan is seizing opportunities, growing his career and making an impact through the Serco Embrace employee network.

When new opportunities come your way, sometimes the best thing you can do is say yes. Funmilola shares how throwing herself into new challenges, including a Team Leader apprenticeship, helped her take the next step in her career.

Discover what it's like to work as a Detention Custody Officer (DCO) at Derwentside immigration centre, balancing safety and security with supporting the welfare of women in a specialist 24/7 environment.

Kelly Paterson, our Chief Information Security Officer, shares her personal journey from the west coast of Scotland to Serco's C-suite, reflecting on resilience, ambition and the importance of creating opportunities for people from all backgrounds.

We’ve launched new Ward Host apprenticeship opportunities at University Hospital Southampton, where you’ll gain hands-on hospital experience while completing a Level 2 Foundation Apprenticeship in Health and Social Care.

Discover what an Operations Support Officer does at Serco and how this varied, people-focused role can make a real difference to the safe and effective running of a prison.

Meet Serco Rail Technical Services apprentice Jack and discover how hands-on learning, practical experience and professional development are helping him build a career in rail engineering.

From recruitment to Assistant Director, discover how Anita's 17-year Serco journey proves your career can take you further than you ever imagined.

Hear from employee network Co-Chair Tansy on how Serco Embrace is turning inclusion into action - and creating new opportunities for colleagues along the way.

Discover what it's like to work as a Detention Custody Officer at Gatwick Immigration Removal Centre, balancing safety, security and resident welfare in a varied 24/7 environment.

Terry Thorogood shares how he progressed from Driver to Operations Manager at Serco, and how continuous learning and an apprenticeship are helping him take the next step in his career.

Nathan, Patient Ambassador at James Cook University Hospital, shares how a Level 3 apprenticeship helped him build confidence, develop new skills and grow in his management role while continuing to work.

Discover what it’s like to work as a Detention Custody Officer at Yarl’s Wood immigration centre in Bedfordshire, balancing safety and security with supporting the welfare of residents.

Explore how Serco’s Therapeutic Communities use psychology, relationships and a 24/7 immersive environment to support meaningful rehabilitation and create new opportunities for psychological professionals.

Hear from our DCO colleagues as they share 10 things they think you should know about the role, from the challenges and realities to the rewarding moments that make it worthwhile.

Discover how our partnership with Forests with Impact is helping HMP Fosse Way grow native trees while giving people in our care valuable skills for the future.

Lee discovered that the skills he’d built in road repair could take him somewhere completely new — a career as a Prison Officer.

For Roger, decades of experience have shaped a career built on trust, teamwork and technical excellence. His story highlights how skilled engineers continue to make a meaningful impact long after military service.

For Tracy, great leadership starts with supporting the people around you. Her journey from Domestic Assistant to Soft FM Services Manager shows how dedication, continuous learning and a people-first approach can build a rewarding career.

For Steve, leaving the Royal Navy didn't mean leaving behind the skills and purpose he'd built over two decades. His story shows how veterans can continue making a meaningful impact while supporting those who serve today.

For a vehicle base Prisoner Custody Officer, every day plays an important part in supporting the criminal justice system. It's a varied role that combines teamwork, professionalism and responsibility, with every journey helping to keep people safe.

For Temitope, the most rewarding part of leadership is helping others realise their potential. His story is a testament to the opportunities available at Serco for those willing to learn, grow and lead.

For Koren, Megan and Kate, a career in radar engineering wasn't part of the plan. Their stories show how curiosity, ambition and the right support can open the door to an exciting technical career, regardless of your background.

Every day as a court-based Prisoner Custody Officer brings new challenges, new responsibilities and new opportunities to make a positive difference. From caring for adults in custody to working alongside justice partners, every shift is built on professionalism, teamwork and respect.

Being a Dual Badge Officer on a vehicle base is about more than transport. It's about adapting to different people, safeguarding those in your care and ensuring every journey is carried out safely, securely and with respect.

For Tom Walton, career progression has been driven by a willingness to embrace every opportunity. From Prison Custody Officer to Head of Technical Field Operations, his journey shows how hard work, resilience and continuous learning can open doors across Serco.

For Martyn, moving from the Royal Navy to Serco was the start of a new chapter, combining his operational expertise with leadership, mentoring, and continued career progression.

Every day as a Youth Escort Custody Officer is built around safeguarding, professionalism and teamwork. From transporting children and young people safely across England to supporting their welfare throughout every journey, it's a role where every shift makes a meaningful difference.

Working as a court-based Dual Badge Officer means no two shifts are ever the same. Supporting both adults and young people in custody requires professionalism, empathy and the ability to adapt to every situation the day brings.

A well-written cover letter can help you stand out from other applicants by bringing your experience, motivations, and personality to life beyond what’s listed on your CV.

From the football pitch to HMP Fosse Way, Billy Bennett’s journey shows how support and determination can drive an incredible career transformation.

This guide will help you create a clear, professional, and impactful CV that highlights your skills, experience, and achievements effectively.

With decades of experience in military aviation, Jock has stepped naturally into a Aircraft Engineering Supervisor supporting Merlin helicopters at Serco.

For Natalie Parrett, growth is more than a goal — it’s a mindset that shapes her leadership within Serco Psychological Services, enabling progression and opportunities.

Working as a Prison Custody Officer (PCO) is about much more than security. Every shift combines responsibility, teamwork and meaningful interactions, helping to create a safe environment where people have the opportunity to move forward.

For Lauren, career development began with believing in what was possible. Her journey shows how mentoring, support and self-belief can help you rediscover your ambitions and build a career that works for you.