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Security Officer

Job Req ID:  139041
Posting Start Date:  11-Sep-2021

Uttoxeter, Staffordshire, GB, ST14 8XR

Contract Type:  Full Time
Job Advertisement: 


HMP Dovegate, Uttoxeter, ST14 8XR

Salary: £18,532 plus benefits

Permanent (Full-Time, 40 Hrs)


Here at Serco we are looking for an experienced Security Officer to join us at HMP Dovegate. Assisting the Head of Security and the Custodial Operations Manager, you will have a central role in ensuring the smooth running and safety of the prison regime through controlling internal movement, managing the radio network and co-ordinating response to incidents.


As part of your role you will control and authorise both routine and unscheduled movement of prisoners, staff, contractors, visitors and vehicles within the establishment, whilst also reporting, evaluating and then acting upon any information or indication of events. As Security Officer you will need to display confidence and the initiative to solve issues at the earliest stage and then present solutions to the Managers when required. Other key duties include:


  • Maintaining mandatory development requirements for the position, as identified under the Training Plan.
  • Complying with requirements of the Local Security Strategy (LSS). Report incidents of security compromise.
  • Conducting radio net and alarm tests when requested and carrying out any other task as directed by the Night Orderly Officer or Duty Director.


What you will need to do the role:


First and foremost, you will have experience of working in a similar environment with a basic understanding of security. Although it is not essential, we would value experience in operating CCTV systems or working in a Control Room. This role will also involve administrative tasks as part of your day to day duties; therefore, you will need to be computer literate with the ability to maintain systems relevant to the area you will operate in. Due to the nature of the role, it is important to display a common-sense approach to your workload, with the capacity to make reasonable decisions and lead by example.


To be successful you must have a good standard of education with 5 GCSEs Grades C and above, or an acceptable equivalent in English and Maths. It is vital that you have strong interpersonal & communication skills, with the ability to negotiate at all levels as you will be working within an intensely pressurised environment and to deadlines. You must be able to demonstrate flexibility as you will be required to work various shift patterns including days and nights, as you will need to effectively contribute to a 24-hour operation.


The running of Security is a highly important part of the prison so if you enjoy being organised and thorough, you will enjoy the task of ensuring processes are adhered to, which will ensure the smooth running of the day to day routine and the safety of everyone on site.


Why Serco:


Meaningful and vital work - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives


A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.


Great people - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 


What we offer:


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Employee Assistance Programme
  • A safe and supportive culture
  • The chance to make a positive difference to the prison and court systems
  • A company passionate about diversity and inclusion
  • Serco Benefits package


About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

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