Who we are

Our mission

Our mission is to bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

Our purpose

We impact a better future by delivering vital services on behalf of governments around the world, to help keep people safe, support communities and improve lives.

Our impact

At Serco UK, we make a positive impact on communities across the nation by delivering essential services that improve lives. Across Defence, Justice & Immigration, and Citizen Services, our work touches millions of people every day — from keeping our Armed Forces mission-ready and supporting safe, orderly immigration, to delivering healthcare, transport, employment and rehabilitation services that communities rely on.

We're committed to making a difference not only through the services we deliver, but through the way we operate. Through our Environmental, Social and Governance (ESG) strategy, we focus on reducing our environmental footprint, fostering social responsibility and maintaining the highest standards of governance.

And by creating a diverse and inclusive environment where our people can thrive, grow and contribute to meaningful change, we're working together to impact a better future for our people, our communities and wider society.
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Our Environmental, Social and Governance (ESG) Strategy

Our ESG framework brings together our strategic ESG priorities, enabling us to focus on core themes within these pillars. Discover what these themes are all about below.

People

Supporting our colleagues to succeed.

Place

Helping our communities to thrive.

Planet

Transitioning our business to Net Zero.

"I'm excited to build on the brilliant work achieved last year to place ESG at the heart of our organisation, working with our customers and colleagues around the world to champion a more sustainable and inclusive future for all."

Anthony Kirby
Chief Executive Officer

Want to help impact a better future?