Leisure Assistant

Job Req ID:  294452
Posting Start Date:  11 Jul 2024

Oxford, Oxfordshire, GB, OX1 1RQ

Contract Type:  Full Time
Job Advertisement: 

Location: Oxford Ice Rink Leisure Centre, Oxford OX1 1RX

Job type: Permanent 

Working hours: 40 hours a week covering a mixture of early, late & weekend shifts (must be flexible)

Salary: £26,000.00 per annum + excellent benefits


Here at Oxford Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Leisure Assistant to join our team. 

As a Leisure Assistant you’ll play an important part of life here at the centre as you ensure that everyone who visits the centre will be safe and have access to everything, they need to enjoy their visit. This will involve you providing customer care to people of all ages including children, supervising sports, arts and crafts activities, maintaining high standards of cleanliness, and ensuring the safe handling and set up of activity equipment.


Without you there can’t be any Leisure activities. But you won’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community and you will also receive free access to our Leisure facilities. 


Serco manages these facilities on a day-to-day basis on behalf of the Trust.


About you


You will need to have excellent customer service skills as you will be interacting heavily with our customers. So, whether you’ve earned that experience in a leisure or another customer facing environment, you will be a people person who is happy dealing with people of all ages and backgrounds.


If you feel you meet the above criteria, please apply today!


Why join us


Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 


A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career. 


Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 


  • Free membership at the Centre, plus heavily discounted use of classes and facilities.
  • Free safeguarding training and DBS checks 
  • Excellent Development and Training Opportunities with our in-house Aquatic Training Academy
  • 6% employer matched pension contribution
  • 21 days annual leave (Pro rata for part time) + Public Holidays
  • Life assurance up to 2x base salary
  • For all Leisure benefits please see Employee Benefits (moreleisure.com)





Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.


*Google Chrome is the preferred browser to access Serco careers website*