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People Operations Administrator - Nottingham

Job Req ID:  122881
Posting Start Date:  16-Apr-2021

Nottingham, Nottinghamshire, GB, NG2 7QP

Contract Type:  Full Time
Job Advertisement: 

Administrator - Nottingham

Home/Field Based

12 Month Fixed Term, 37.5 Hours

£18,000 - £22,000


Here in the Serco Workforce Solutions team we’re responsible for hiring people that deliver essential public services in defence, transport, justice, immigration, healthcare and citizen services. And as our new People Operations Administrator you’ll help us find, recruit, and manage a team of temporary staff across our regions.


In this role you’ll be responsible for all the key administrative tasks related to the recruitment and management of staff in your region including, screening, vetting, onboarding, training and payroll. Day to day this will involve tasks such as:


  • Managing any queries from applicants and employees
  • CV sifting, interview scheduling and collecting screening and vetting documents
  • Ensuring mandatory training modules are being completed
  • Capturing and tracking all interactions with the candidates in our system


In short, you’ll deliver an outstanding level of service whilst keeping Serco’s values at the core of everything you do.


In return we can offer a team that is positive, progressive and growing - and a company that has a long and proud tradition in nurturing talent. You’ll benefit from the support and collaboration of the wider Talent Acquisition team and be able to contribute ideas and improvements to our workforce solutions.


What you need to do the job


In this role you’ll be dealing with a high number of actions and content - so you’ll need the ability to maintain high standards of quality, accuracy and attention to detail, along with excellent communication and interpersonal skills, both written and verbal. We are looking for a proactive and energetic individual with strong self-initiative, communication and collaboration skills - combining an open and inclusive approach with the ability to create a ‘can-do culture’


Knowledge of Right to Work legislation, Vetting and HR/Onboarding is desirable but not essential.


Why Serco


Meaningful and Vital Work:  Being able to provide vital public services relies on us recruiting and training a wide variety of people. You’ll be an important part of the team that brings those people into our business.  


A World of Opportunity: Working at Serco provides exposure to a wide variety of people and sections of our business. You’ll also be part of a large and ever-evolving recruitment team that people love to work for.


Great People: The Workforce Solutions team are hugely knowledgeable, experienced and friendly – with a working culture that respects and supports your work/life balance and career development.


What we offer


  • £18,000 £22,000 per annum
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • A safe and supportive culture
  • A company passionate about diversity and inclusion





About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).



Apply now »