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Security Officer

Job Req ID:  99801
Posting Start Date:  18-Nov-2020

Norwich, GB, NR4 7UY

Contract Type:  Full Time
Job Description: 

Security Officer
Full time (37.5 hours per week)
Shift: 14.00 – 22.00, 5 out of 7 days
Salary: £18.005.04 per annum
Location: Norfolk and Norwich University Hospital, NR4 7UY


About the Role:
The Security Officer will be responsible for delivering a helpful and professional front of house service, providing a polite, efficient and compassionate service to patients, visitors and staff. You will offer a security presence at the hospital, carrying out reactive and proactive duties and offering crime prevention advice to all users of the Hospital.


The Security Officer acts as first line response to violent and aggressive incidents, investigating reports of theft and producing written reports for all security related incidents. The post holder will also provide a proactive approach to crime prevention, by way of physically patrolling the Hospital site and use of installed security systems.

The Security Officer will build strong relationships with users and employees at the hospital, and with outside agencies, such as the local Police and Fire service.


About you

The successful candidate will have Security experience, ideally within a Hospital or similar environment. You must also hold a valid SIA licence.


Why Serco?

Meaningful and vital work: Working within soft services at Serco means that you’ll play a critical role in ensuring that patients continue to receive the care they need 24/7.


A world of opportunity: It takes a diverse team to support a hospital and we’re big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you’ll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.


What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.


About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

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