Social Value Officer

Wandsworth
Up to £35,000 per annum
Full-time, 12-month fixed term contract

Ready to make an impact?

As a Social Value Officer in our Environmental Services team, you’ll play a central role in delivering meaningful change within local communities. By driving social value programmes and nurturing partnerships with local authorities and community organisations, you’ll help us meet – and exceed – our social and environmental goals.

You’ll be entrusted to:

• Project manage and deliver our social value commitments, including apprenticeships, inclusive hiring, and carbon reduction targets
• Lead the creation and delivery of the Annual Community Benefits Plan aligned with the Themes, Outcomes and Measures (TOMS) framework
• Collaborate with teams across Serco – including HR, L&D, and Recruitment – to streamline programme execution
• Build and manage relationships with Local Authority stakeholders and the voluntary and community sector
• Act as the go-to point of contact for all social value matters across the contract
• Analyse social value data using tools like the Social Value Portal, and produce clear and compelling reports
• Organise and attend community events to maximise programme impact
• Contribute to content and case studies that demonstrate our impact and build Serco’s positive reputation

Does this sound like you?

You’ll be a great fit for this role if you have…

• Academic or work experience in Environmental, Social and Governance (ESG), corporate social responsibility, environmental management, or public policy
• Experience managing projects and coordinating across multiple teams
• Strong communication and interpersonal skills, with the ability to engage a wide range of stakeholders
• Proficiency in Microsoft Office tools and confidence handling data
• A passion for social and environmental impact, with a flexible and self-motivated approach

Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Because this is a place for you 

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

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A little bit about us

At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans sectors a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.

Our inclusive recruitment process: We see people first and foremost for their performance and potential. We’re a proud holder of the Gold Inclusive Employer Standard and a Disability Confident Leader, championing fair access to employment and equal opportunities for all. As such we’ll make reasonable adjustments from interview through to employment.

As part of the Disability Confident Scheme, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.



Let’s impact a better future, together. Apply today.

For help with your application, or to discuss your eligibility, please contact 0345 010 4000.