Cleaning Supervisor

Job Req ID:  291498
Posting Start Date:  10 Feb 2024
Location: 

Lerwick, Shetland, GB, ZE1 0PR

Contract Type:  Full Time
Job Advertisement: 

Cleaning Supervisor
NorthLink Ferries- Lerwick ZE1 0PR
£ 29,000.00 + Benefits 

Full Time, 42 hours, Permanent 
 
 
We have an exciting opportunity to join our team in based in Lerwick. You’ll be supervising our cleaning team within one of Transport’s flagship contracts NorthLink Ferries. In this role of Cleaning Supervisor you will ensure a high level of cleanliness of the vessels, terminal buildings and other port facilities at all times.

 


Key Accountabilities

 

  • Ensuring the cleaning of Serco NorthLink Ferries is to agreed standards
  • Cleaning within the terminal buildings as required and any other port facilities
  • Arrange the roster on a weekly basis.
  • Liaise with the Onboard Manager daily. 
  • Ensure that all staff are wearing the appropriate PPE provided on duty
  • Ensure that all healthy and safety measures are followed

 
 
Key Responsibilities

 

  • Manage a team of up to 28 team members
  • Train new team members 
  • Lead by example

 

 

What you’ll need to do the role:
 

  • Ability to self-motivate.
  • Ability to use own initiative and to work to tight timescales.
  • Ability to prioritise workload, working in a logical and methodical manner.
  • Ability to communicate effectively at all levels, both in writing and orally (including good telephone manner).
  • Supervisory experience working in a cleaning / housekeeping environment.
  • To carry out all duties assigned in a safe manner, observing all statutory regulations and local regulations.
  • Knowledge of IT, including emails and Microsoft applications. 
  • To ensure that various pre planned maintenance schedules in relation to your area of responsibility are kept up to date and maintained as may be required.
  • To perform other duties that may be delegated to you from time to time, but which fall within ability, experience, and training
  • To maintain records of training, rosters, and absences for your team.

 
 

What we offer
 

  • Competitive hourly rates of pay
  • Up to 25 days (pro-rata) annual leave + Public Holidays 
  • Pension Scheme, Life assurance, wellbeing support, staff discounts.
  • Opportunity to participate in Share Save Scheme  
  • Varied and interesting work – no day is the same at NorthLink Ferries
  • Having the chance to work with and around friendly people – we have a great culture with high employee satisfaction
  • The opportunity to work for a well-respected brand where people development is at the heart of our culture
  • The opportunity to contribute to charity events - we help and support our communities.
     

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 


Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.