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Prison Custody Officer - HMP Kilmarnock

Job Req ID:  60494
Posting Start Date: 
Location: 

Kilmarnock, 0, United Kingdom, KA1 5AA

Contract Type:  Full Time
Job Description: 

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Prison Custody Officer – HMP Kilmarnock

Permanent

40 hours per week

Salary £18,580 - £24,087 plus benefits

 

 

 

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.  We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public.  Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, justice and immigration, local government, science, technology, transport and the commercial sectors.

 

Being a Prison Custody Officer is not always easy but it is rewarding.

 

HMP Kilmarnock is a closed, high security establishment accommodating remand, short term and long term male adult prisoners and male young offender remand prisoners. One of two private  prisons in Scotland, it has been operated by Serco since 1999 under a 25 year contract on behalf of the Scottish Prison Service (SPS). It has 500 single cells and a maximum capacity of 692 prisoners.

 

The role:

Make no mistake, this is a role where your contribution counts - helping to give offenders structure within their lives, being a role model to encourage positive choices and ensuring that the prisoners are supported during their rehabilitation journey. When you are on duty you will act as mentor and will assure the safety, security and decency of prisoners and perform a pivotal role within the prison and the community it serves.

 

Daily duties involve:

  • Supervising prisoners in all aspects of wing based activity
  • Encouraging prisoners to go to work or complete the jobs they have within the prison
  • Attending additional education classes
  • Serving food and effectively managing prisoners at risk of self-harm
  • Operational matters such as prisoner headcounts, searching, supervision and security together with administrative processes must all be effectively delivered.

 

Every prisoner reacts differently and you will see a full range of emotions from; apathy, anger, remorse or trauma. For the person in prison it can be one of the most stressful situations they will ever encounter, but for you it’s an everyday part of your job.

 

What we’re looking for:

Can you do it? Yes you can - if you have the resilience, integrity and professionalism to handle an ever-changing day, irrespective of the challenging situation you may face. Your natural patience, understanding and commitment to helping people will stand you in good stead – and give you the authority needed - for this position.

 

Being a Prisoner Custody Officer demands the best, and our people come to us from a variety of backgrounds. What they will have in common is an ability to relate to people, exceptional communication skills, a commitment to supporting their colleagues and the knowledge that what they do will have a positive impact on their communities.

 

As a minimum you will evidence that you hold a minimum of Level 2 Key Skills (or equivalent) including English and Maths and we will test that during the process. It is important that you possess the skills that would allow you to pass a variety of mandatory training courses and have a level of fitness to pass Control and Restraint training.

 

Salary & Benefits:

The salary for the role is initially £18,127. There is a clear salary structure in place to reward you as you grow and develop in the role meaning that after 6 months service the salary will rise to £19,008, after 12 months to £19,889, after 2 years up to £20,500 and up to £23,500 per annum after 3 years’ service.

 

As well as a clear salary structure and career progression, we offer you a holiday entitlement of 248 hours annual leave, with your holiday entitlement rising after 1 and 2 years in service, up to 6% contributory pension scheme, Life Assurance and access to childcare vouchers. Alongside Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

 

Hours & Shifts:

The service that we provide to our prisoners is available every day of the year across a 24 hour period, meaning you will have to cover various shift patterns; including days, evenings, weekends, nights and bank holidays with an average of 40 hours per week.

 

Training:

Once you have passed the selection and vetting process, you will attend a 9 week Initial Training Course (ITC) at the establishment you have been recruited for, and you will be required to have 100% attendance. The ITC will provide high quality training where you will complete a Diploma in Custodial Care and undergo Control and Restraint training. You will also shadow experienced PCO’s on shift to give you a real taste of life on the job.

 

Specific Requirements:

This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

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