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Admin Support Officer (Finance) - HMP & YOI Doncaster

Job Req ID:  75307
Posting Start Date: 

Doncaster, Yorkshire, United Kingdom, DN5 8UX

Contract Type:  Full Time
Job Description: 


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Admin Support Officer (Finance) – HMP & YOI Doncaster

Salary: £17,110 – £18,000

Full-time Permanent, 40 hrs p/w


The Job Opportunity:


Working within the Finance department in the prison managing prisoner accounts. Also required to undertake ad-hoc tasks as and when required around the prison when delegated by Line Manager.


Key Accountabilities:


  • Processing all prisoners’ monies, applications for the prisoner telephone system
  • Recording all prisoners’ valuables and storing
  • Answering complaints in relation to prisoners’ enquiries
  • Processing newspaper & magazine orders
  • Monitoring and deducting monies for damages
  • Processing cash/cheque send outs to family/friends
  • Processing rent arrears/debt payments to external bodies
  • Transferring/processing prisoners funds to other establishments or receiving in.
  • Checking the daily spreadsheet to balance all previous day’s transactions
  • Liaise with security any prisoner accounts of concern.
  • Attend meetings with prisoners on a weekly basis to discuss any concerns or issues relating to prisoner finance
  • Cover the staff kitchen taking monies for staff dinners.
  • Assist Manager processing petty cash requests


What we are looking for in our candidates:


  • Ability to use Microsoft Word, Excel and Outlook to a good standard
  • Good telephone manner
  • Have a demonstrable knowledge of prison and prisoner issues
  • Experience in a similar role dealing with day to day finances



On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


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