Share this Job
Apply now »

Admin Support Officer (Public Protection Unit) - HMP & YOI Doncaster

Job Req ID:  69184
Posting Start Date: 

Doncaster, Yorkshire, United Kingdom, DN5 8UX

Contract Type:  Full Time
Job Description: 

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Admin Support Officer (Public Protection Unit) – HMP & YOI Doncaster

Salary: £17,110

Full-time Permanent, 40 hrs p/w


The Job Opportunity:


Identifying all individuals who are charged with offences against the public. All child offenders regardless of sentence statues. All harassment charges.


Key Accountabilities:


  • The following duties are provided as a general guide in relation to the requirements and objectives of this position.
  • To identify monitor and manage all offenders who fail into the public protection criteria 
  • Telephone and mail monitoring written logs for both
  • Paperwork post identification
  • Identification of offences – warrants and documents
  • Clearance of telephone use
  • Child application process
  • Communicating with external agencies daily.
  • Working with outside agencies helping to manage all identified offender’s pre-release and share any information that could change a person’s risk factors.
  • Specific performance requirements and expectations will be agreed in an annual performance agreement.
  • This person may also be required to undertake any other activities as required of this position.


What we are looking for in our candidates:


  • Microsoft Word, Excel and Outlook must be to a very good standard.
  • Have a demonstrable knowledge of prison and prisoner issues.
  • Experience of working in a custodial environment.
  • Full training will be given to the successful candidate and full access to the public protection data base and home office guidelines 


On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.


*Google Chrome is the preferred browser to access Serco careers website*

Apply now »