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Assistant Director - Yarls Wood IRC

Job Req ID:  120202
Posting Start Date:  08-Apr-2021

Bedford, Bedfordshire, GB, MK44 2FQ

Contract Type:  Full Time
Job Advertisement: 


Permanent, Full-time, 40 Hrs

£45,000 pa + Company Car + Corporate Benefits Package


Here within our Immigration Removal Centre, we deliver the best care we can for our residents, during which is undoubtedly a stressful and challenging period of their life. We deliver our service based on a community model allowing residents as much freedom of movement and choice as possible.


We are looking for a confident and credible Assistant Director with custodial experience, to work alongside the Yarl's Wood IRC Team supporting the vision and delivery of the contract.


This is both an operational and strategic role working closely with the customer to ensure that overall requirements are understood and delivered. The relationship with the customer will be to the highest professional and ethical standards.


Reporting into the Deputy Director, you will manage a perpetual process of operational compliance alongside the day to day running of the residential units and the centre regimes, ensuring detainees are offered a clean and decent standard of accommodation and access to a broad range of activities that reflects the diversity of our population.  You will also ensure that vulnerable detainees are appropriately safeguarded by the staff teams looking after them and that a culture of mutual respect and tolerance is encouraged by staff and detainees alike.


This is a demanding role with a broad range of principal duties and objectives as detailed below, but you won’t be doing this alone. You’ll be working with supportive colleagues who are passionate about the work we do and who live by our company values of Care, Trust, Innovation and Pride.


  • Assisting in all large-scale business change initiatives.
  • Taking the lead on managing serious incidents when on duty.
  • Assisting in managing the annual budget and monthly accounts.
  • Being directly involved in client relationship management and ensuring all services are meeting their requirements.


What you will need to do the role


First and foremost, you must have significant managerial experience in a custodial setting or relevant Management Qualifications and be qualified in Command of Serious Incidents.


Your natural ethical and professional standards will aid with engaging with our stakeholders and building necessary relationships to fulfil our contractual requirements.         


Why Serco


Meaningful and vital work – With approximately 20,000 asylum seekers and more than 5,000 properties you’ll be delivering an essential service that touch people’s lives.


A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.


Great people - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.


What we offer


  • Pension – 6%
  • Childcare vouchers
  • Bike4Work scheme
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services/prisons sector
  • A company passionate about diversity and inclusion
  • Serco Benefits package


About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

Apply now »