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Careers in IT Services

IT is at the heart of many of the vital services that Serco provide, from caring for vulnerable people, managing complex public services, to heavy rail and hospital operations. IT Services underpin Serco teams in many of the key public services we deliver in the UK, Europe and globally, making a difference to thousands of people every day.

The people in IT Services are passionate about what they do and are proud to make a positive difference to the services that Serco delivers. Working together with the shared goal of providing the best service for our customers, this is what drives the culture and mindset, this is the Serco value and that is why a career with us is so rewarding.

Do you want to make a difference every day?

We are searching for exceptional, driven and talented people to join us delivering large scale infrastructure and applications as well as developing innovative technology solutions.

Click here for available opportunities

Meaningful Work

This is not just infrastructure and software to us, the people we support matter. The integrity and dependability of our services are vital to many public services - Hospitals, Local Councils, Prisons, Rail, Air traffic control, defence satellites and immigration services, to name a few, all rely on the service we provide to make their operations work.

World of opportunities

Want to work in place where you can grow and develop? Serco is a globally diverse company and our IT services are no different. We support a wide portfolio of IT infrastructure, applications, operations and solution delivery, domestically in the UK, Europe and globally.  A career within Serco will offer many opportunities to grow your skills, experience and expand your knowledge in many different sectors and locations.

Great People

It’s obvious, but great people help us deliver amazing services. They help us enhance and develop our culture and capabilities, to ensure the IT Services team supports our colleagues with exceptional solutions and service. We are looking for talented, driven, forward thinkers to help us shape the future of Serco’s technology services and deliver some of the best solutions to citizens globally. 

What we do in IT services

Here at IT services we offer a wide range of services such as Managed Desktops, Global Connectivity, Global Security Operations, Global Enterprise Resource Platforms and cutting edge DevOps and Innovation services. We deliver end to end solutions and provide IT expertise in contracts across all six of Serco’s business sectors - Defence, Justice and Immigration, Health, Citizen Services and Transport. We are located all over the UK, focused around our new state of the art office in the midlands, with staff and teams dispersed across Serco main Offices and our contract locations

Always changing

The one constant thing about IT is it is always changing and that change is getting faster – digital disruption is a key driver for us. We work in a tough competitive market running critical services, so we must ensure that these are reliable, efficient and cost effective for our customers.

We are fortunate that our size and portfolio allow us to leverage strengths of key industry leading partners such as Microsoft, Google and SAP.

Getting ready for new disruptive technology is always at the forefront of what we do. We need digital natives, dynamic forward thinkers who can envision and deliver integration of advances in automated processes, AI, IoT, personal data management, augmented and mixed reality services, omni-channel customer service and operational infrastructure that will support our services now and enable innovative future services.

Working in IT Services

We live our values; trust, care, innovation and pride and the services and citizens we support are at the heart of what we do. We are Serco and proud of IT!

IT is often an intense place to be. Our actions are critical to the delivery of many vital public services, but our people operate in a supportive way, that promotes customer focused, dynamic thinking and innovative solution delivery. Our people grow, develop and challenge the norms within a safe and creative environment.

There are such a variety of opportunities and people to work with within IT services. We offer a competitive salary, with great benefits such as 25-days holiday, in addition to bank holidays, plus a stakeholder pension.

Constant Learning

Our philosophy is to provide the best service we can for our colleagues and customers and part of that is keeping an eye on the future.

We are constantly scanning the market, working with key technology partners to investigate emerging technologies, looking at ways to deploy this to exceed the aims of our customers. We constantly challenge ourselves to remain at the forefront of innovation and enable our customers to realise the potential.