Share this Job
Apply now »

Base Access Specialist

Job Req ID:  166621
Posting Start Date:  21-Jan-2022

Dubai, AE

Contract Type:  Full Time
Job Advertisement: 

Base Access Specialist

Make a difference every day

The Job Opportunity

Serco Middle East is a well-established, leading organisation in the region and is looking for professionals with excellent customer service and security skills to join our team delivering security services at our client's facility located in the United Arab Emirates. The Base Access Specialist will provide administrative base access services under the guidance and direction of the Base Services Manager.


Professionals with a valid or have held in the past Negative Vetting 1 (Australian Government Security Vetting Agency) are invited to submit an expression of interest for the role.


This is a rewarding opportunity to be part of an immensely successful, established contract where our customer has placed their faith in us to assist them to meet their objectives in the region.


Key accountabilities

  • The issuing, receipt, encoding and recording of Access Cards or swipe access card and other identity and access cards.
  • Provide the provision for the services of a Pass Office to prepare and administer the application/replacement of all Identification Cards, report generation, email correspondence, appointments etc., respond to emails within one working day in a prompt and efficient manner, manually override the system if faulty and ad-hoc duties as assigned.
  • Provide services for the provision to produce swipe access cards and other passes to authorised personnel as per defined business rules and defined operation procedures.
  • Provide the services to record and maintain all history of any temporary or visitor passes issued and/or received by entry-point security personnel.


What we are looking for in our candidates:

  • Sound administrative knowledge
  • Ability to motivate people and maintain a positive outlook
  • Strong organizational and time management skills
  • Good record keeping
  • Ability to effectively prioritise and execute tasks
  • Committed to providing services that promote the wellbeing of all personnel
  • Ability to work effectively within a multidisciplinary team environment
  • Experience and understanding of dealing with customers, subcontractors
  • Demonstrate conflict resolution techniques


Specific requirements

  • Possess at the very least a valid Australian Negative Vetting Level 1 (NV1) security clearance (or have held a NV1 clearance that was issued by AGSVA no less than approx. 8 years ago which can be reactivated should you be successful in securing the position)
  • At least 3 years’ experience in administrative type role.
  • Experience working for a Defence Force client in the Middle East (preferred however not essential).
  • Ability to obtain a current valid UAE driving licence.
  • Six Sigma certification is a preference (Yellow Belt/Green Belt/Black Belt)


Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Take pride in what you do


Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

Apply now »