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Technician Apprentice - UAE National (Mechanical/Electrical)

Job Req ID:  87123
Posting Start Date: 

Dubai, Dubai, AE

Contract Type:  Full Time
Job Description: 

Technician Apprentice - UAE National (Mechanical/Electrical)

Make a difference every day


The Job Opportunity

The purpose of this position is to undertake a defined training programme, to acquire the relevant skills and competence to secure a position as a Technician in one of the Engineering Production Departments. Whilst working as an Apprentice Technician, individuals will provide effective engineering and maintenance services covering all aspects of their production department.


Key accountabilities

  • During Training – undertake all required technical and soft skills training courses and obtain a passing mark in each module. This includes but is not limited to: Induction, O & M Induction, Safety Critical Communications, Internal Customer Service, Lineside Worker/Non Lineside Worker;
  • Gain a thorough understanding of the technical aspect of each Technician role by spending time on the job shadowing and training within Engineering Production Departments;
  • Attend and pass all modules of technical training within chosen discipline (matched to skills and educational experience); Once competent as a Technician – undertake an initial training period within the chosen discipline (Rolling Stock, Mechanical, Electrical, and Automatic Train Control & Systems);
  • Assist the Engineers and Team Leaders in carrying out all levels of preventive and corrective maintenance activities.
  • Follow the appropriate maintenance procedures and work instructions to ensure compliance with the requirements.
  • Perform roles necessary for the management of the safe system of works, including meet tight maintenance schedules.
  • Produce and maintain accurate maintenance records of equipment performance, work accomplished and other information using the maintenance management system;
  • Perform shift and emergency duties, and carry out duties as instructed/ directed by the line manager and/or other member of the senior management team of Engineering & Maintenance department.


What we are looking for in our candidates:

  • Customer Service – See those they interact with as customer and seeks to identify and meet needs, taking swift action to resolve issues with integrity.
  • Solves Problems - Identifies problems within own area of remit and takes responsibility for finding a solution regardless of the causes.
  • Judgement and Decision Making – Quickly recognizes and gets to grips with increasingly complex scenarios.  Secures and compares information from multiple sources and exercises judgement to close the gaps in data and deal with increasing levels of ambiguity.
  • Execution & Delivery - Delivers Against Own Objectives, in accordance with Serco’s Governing Principles, follows through and meets personal commitments in an organised and methodical manner.
  • Communication & Influence -  Communicates effectively and clearly and concisely conveys information and ideas that engage others.
  • Supports Difference - works effectively with individuals of diverse cultures, interoersonal styles, abilities, motivations or background.
  • Lives Serco values – Trust, Care, Innovation and Innovation.


Essential technical and professional skills , knowledge and qualifications

  • Diploma or Degree in Electrical/Mechanical Engineering discipline.
  • Semi-skilled work or work in a skilled capacity where the work is closely monitored and supervised to gain experience andFollowing the completion of the initial training period, this post will report to a Team Leader within one of the Engineering Production Departments (Rolling Stock, Mechanical, Electrical and Automatic Train Control & Systems).
  • Must have good eyesight and normal colour vision;Holds a valid driving license with good driving skill and experience;
  • Strong English language skills (written and spoken) andPossess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
  • Ability to write simple technical reports, routine business correspondence, prepare method statements and drawings as required;


Working with Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world and we committed to redesigning and improving these services through innovation.


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Take pride in what you do


Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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