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ATM Systems Specialist

Job Req ID:  145081
Posting Start Date:  13-Aug-2022

Dubai, AE

Contract Type:  Full Time
Job Advertisement: 

ATM Systems Specialist

Make a difference every day

The Job Opportunity

To assist and support the ATM Systems Operations Team Leader in the adaptation of all current and future dans ATM systems and participate in the process for adaptation change control and provide technical design and system interoperability development guidance. Ensure that the ATM systems are compliant with approved regulatory publications and regulations and maintained, improved and updated as operationally required.

Key accountabilities

  • Ensure ATM Systems, in relation to Software and Adaptation is maintained, improved and updated in accordance to ATS operation requirements and AIRAC cycles compliant with ICAO Doc 9426 – Air Traffic Services Planning Manual, Part II, Section 3 C. 3& 4 and compliant with national regulatory publications and regulations
  • Ensure that the faults, risks, software bugs, incidents, etc. in relation to ATM Systems, software and adaptation are captured and analysed on a regular basis from the various sources. Ensure any issues are Identified, consolidated, tagged, dealt with the most effective and efficient manner and ensure contingency plans are in place
  • Determine whether the root-causes were a System error or limitation, lack of knowledge or procedural issue and rectified and mitigated by taking the corrective measures as to the best way forward, within a defined time period. Ensure this does not impact the user workload in operations, by providing solutions, suggestions and recommendations to overcome them.
  • Obtaining a high level of knowledge, skill, awareness, currency and competencies related to ATC, ATSI and ATM Systems. Perform assigned work without supervision maintaining a detailed knowledge and extensive capability of providing training, consultancy and guidance with solving problem.
  • Enhance and develop the ATM Systems to include Simulators in accordance with the current and future requirements. Maintain any ATC and ATSI rating currency in accordance with the CARs and unit requirements/endorsement, ATM Systems competencies in accordance with the unit requirements
  • Ensure that the Safety, Process, Procedure, Communication, Attendance, Behaviour, Relationship and Efficiency are applied, in accordance with the dans policies

What we are looking for in our candidates:

  • Air Traffic Control (Aerodrome, Approach Ratings, Examiner, Instructor or other suitable experience)
  • ATM Systems Adaptation and ATS or equivalent relevant aviation industry experience
  • Multiple ATM systems development and adaptation experience in applied domains
  • ATM Simulator systems, both in adaptation and applied fields
  • Experience in ATM systems adaptation both EFS and FDPS preferable
  • The ability to evaluate ATC systems / platforms and produce associated reports

Specific requirements

  • Experience in customer support of complex ATM systems.
  • Experience in hardware & software support
  • Tower and Approach ATM systems
  • Aeronautical navigation and trajectory management
  • The ability to develop quality standards, testing procedures, inspection reporting formats, and ability to conceptualize tasks and accomplish them
  • Simulation and stimulation systems adaptation experience

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.

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