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Facilities Manager - Clarence Correctional Centre

Job Req ID:  103656
Posting Start Date:  27-Mar-2021

Lavadia, New South Wales, AU, 2462

Contract Type:  Full Time
Job Advertisement: 
  • Your new career starts here
  • Long term career opportunities
  • Live by the beach or the hinterland




About You

You are a highly driven leader who has proven success managing diverse teams which have successfully delivered facility services within a complex environment.  You have extraordinary people skills, commercial awareness and strong business acumen.  You are excited by the challenges of working within a large and complex environment.  You are respectful and demonstrate exceptional moral values in everything you do.


About the Role

Reporting to the General Manager, you will be responsible for the delivery of facilities management service, ensuring a whole of life approach to assessment management. You will be based on site at the new Clarence Correctional Centre, a 1,700 bed state-of-the-art facility. You will lead your multi-disciplined team to maintain the value of the State’s assets while minimising interruptions to service delivery through the application of scheduled preventative maintenance, unscheduled maintenance and lifecycle replacement; observing functional obsolescence and ensuring that compliance to hand back conditions at the completion of the contract term are met.


To be successful in this role, you will have:

  • A Bachelor’s degree in Facilities Management, Property Management or equivalent will be highly regarded or relevant equivalent experience in a similar position.
  • Experience in a senior line management position in prisons, detention centre, or similar institutional environment.
  • Strong experience in project management, maintenance management, facilities management or business management.
  • Exceptional people skills, commercial awareness, financial astuteness and customer service skills.
  • Exposure to managing and/or coordinating security support functions.
  • Sound knowledge of relevant legislative requirements according to contract obligations, Codes of Practice, Hazard Analysis and Critical Control Points (HACCP) and Australian


This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.



About Us

We have been operating correctional services in Australia for almost 15 years. As a prison operator, safety and security is always our first priority and the new Clarence Correctional Centre is no exception.  Newly opened in mid-2020, this 1,700-bed state-of-the-art facility is the largest correctional centre in Australia. 

At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day.  To learn more please visit


About NSW Mid-North Coast

Located on the beautiful NSW Mid-North Coast approx. 6 hours’ drive from Sydney and 4 hours from Brisbane our region offers rainforests, epic headlands, sand dunes and some of the best Australian beaches with a variety of multi-cultural cafes, restaurants and friendly community towns. Our region has something to offer everyone from trail walks in National Parks, ocean adventures, sporting, relaxation and a vibrant culture. With recent Pacific Highway upgrades and investment in infrastructure, and with affordable housing and access to good schools and recreation options, you can select the ideal community location for your next career move with your family. Our closest communities are Grafton set on the Clarence River or if you are looking for that beach lifestyle consider Yamba, Woolgoolga, or Coffs Harbour with additional smaller beach communities along the way that all offer something unique.


Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, please apply now


Serco values of Trust, Care, Innovation and Pride underpin everything we do.  We are curious, creative and collaborative. Our people help in ways that matter. 

By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (Networks) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

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