Serco Australia Graduate Program

A full time, 18 month paid program. Build your management career with Serco.

Applications for our 2023-24 graduate program intake are open now.

Welcome to Serco, where we offer an amazing springboard for a management career unlike any other. 

Our Graduate Program is just one of the Early Career Serco pathways to fulfilling work where you can make a difference every day. Across the 18-months on the Serco Graduate program, you’ll take on real challenges, work with inspiring leaders, and gain the skills, experience and commercial insight to set you on the path of a fulfilling career.

You’ll be encouraged to use your initiative, take on important responsibilities and gain practical experience across a number of our businesses and/or corporate functional teams. And you'll be offered challenging and diverse opportunities to explore the problems we're trying to solve, as well as work on the solutions that are needed to solve them.

In any given week you might find yourself undertaking research, presenting to our government customers, identifying opportunities for innovation, shaping new services, developing your people leadership skills, contributing to a competitive bid, assessing KPIs, supporting the transition of a multi-million-dollar contract, or contributing to business transformation.

And approaching the conclusion of the program you’ll be supported in identifying roles you’d like to pursue across our wide and diverse business.

So what are you waiting for? Join us and make a difference every day.

Why Serco?

No matter the depth and breadth of our services and sectors, our defining purpose is to make a difference.  The world is changing rapidly, presenting new challenges and opportunities.

Governments’ focus on balancing public income and expenditure and reducing debt, alongside citizens’ rising expectation of service quality and speed of response sees Serco well-placed to continue to be the trusted partner of governments in the critical and vitally important work we do. Our multi-disciplinary teams work collaboratively to generate creative solutions and bring resources and insights to drive innovation in better services for communities and societies.

We invest significantly in developing our managers and leaders. We see our role as providing both the motivation and the means – inspiring individual appetite for growth, development and career progress through experience. We help our graduates, and colleagues everywhere, to discover and define their ambitions whilst also providing them with the means to make them happen.

The 2023-24 program opportunities

If you’re looking for a place where your commercial mindset, strong sense of purpose and a genuine interest in public services, coupled with your enquiring mind, entrepreneurial spirit and desire to learn will be nurtured and celebrated, then look no further. 

We have multiple opportunities across Sydney & Adelaide:

Asset & Facilities Management | Macquarie Park, New South Wales

No two days are the same in the delivery of asset and facilities management located in Macquarie Park. Across our 18-month graduate program you will be encouraged to use your initiative, take on important responsibilities and gain practical experience with exposure across a number of departments and functions as you develop your skills and capabilities and the foundations of becoming an exceptional leader. Your three placements will vary your focus across contract delivery & development, facilities management risk & compliance, asset maintenance life cycle with a focus on maintaining a high safety culture across the facilities space.

Degrees: Business; Management; Workplace Safety; Quality Assurance; Construction Management

Digital (technology Solutions) | Sydney

Working within our Information Technology team located in Sydney, your three placements will vary your focus across ITS Security and Risk, Digital – ITS Operations and growth / solutioning.

You will develop relationships widely across Serco's business and operations, while gaining terrific experience and development across a breadth of people services in an organisation where our people are working within extremely diverse roles and work contexts.

Degrees: Bachelor of Technology, Systems, Mobile Application Development

Business Operations | Adelaide

Working within our Corporate Operations (shared service centre) team based in Adelaide, your three placements will vary your focus across Governance and Transformation, Support Centre/ Workforce Management, Compliance and Onboarding.

Degrees: Bachelor of Business; Management

Public & Industry Affairs / Communications | Sydney

This opportunity is an amazing springboard for your communications career. Working within our Corporate Affairs team based in Sydney, your three placements will vary your focus across Growth & Solutioning, Corporate Affairs and Internal Communications.

You will develop relationships widely across Serco's business and operations while gaining terrific experience and development across a breadth of people services in an organisation where our people work within extremely diverse roles and contexts.dertaking data analytics and visualisation, data warehousing, data interrogation, validation, dashboarding and modelling to further data driven decisions for current and future projects.

Degrees: Bachelor of Business; Bachelor of Communications (Digital & Social Media); Bachelor of Arts (Media & Communications)

 

Health, Safety & Wellbeing | Melbourne

Working within our dedicated Health, Safety and Wellbeing team your placements will vary your focus across Workplace Health and Safety, Safety Management Systems, and exposure to an Aspac wide scope.

You will develop relationships widely across Serco's business and site operations, while gaining terrific experience and development across a breadth of people services.

Degrees: Bachelor of Health and Safety; Bachelor of Safety Management Systems; or similar.

Clinical Governance (Health Services Management) | Melbourne

Based in Melbourne (with one placement in Grafton NSW at our Clarence Correctional Facility) and working within our Health Services and Clinical Governance team for Aspac, your three placements will vary your focus across all area of clinical governance including: Quality and risk management; risk identification and mitigation planning, quality reviews, incident and complaint management, contract compliance, workforce capability and clinical credentialing.

Degrees: Bachelor of Health Services Management; Health Information Management; Public Health; Health Administration; or Business Administration with a health focused major

 

What's in it for you?

Meaningful work

At Serco and across our graduate program, explore what works best for you in doing interesting work that matters: 

  • Build a fulfilling career doing work that touches peoples’ lives 
  • Play a part in anticipating, sensing and responding to the changing shape of essential public services 
  • Work across a spectrum of roles, sectors and services.  

A world of opportunity

Our operations offer you incredible opportunities to learn and further expand your career beyond the graduate program:

  • Develop your operational, commercial, relationship building and people leadership skills to become an exceptional leader
  • Take advantage of your autonomy and of every opportunity to progress your own career
  • Apply your skills across our diverse businesses, and later, perhaps in another part of the world.

Great people

Distinguished by our commitment to diversity and inclusion, join a motivated team of people who will value you, encourage you and help you to ‘discover, develop and dive in’:

  • Get the support and the resources to thrive and grow as you develop your capabilities
  • Get early exposure to senior managers and work with supportive team members who are committed to helping you achieve your potential
  • Learn from highly experienced, genuine and caring colleagues – people who are committed to helping you achieve your personal and professional goals. 

Rewards and benefits

Underpinned by our belief in the value of wellbeing, our rewards are designed to benefit all aspects of your life – physical, mental, social, financial and community.  

You’ll have access to a broad range of benefits every day, including: 

  • Investment in your growth through our development accelerators delivered throughout the program 
  • Paid professional membership or subscriptions 
  • 2-days volunteer leave each year, enabling you to support the causes most important to you 
  • Discounts for health insurance, gym memberships, travel, shopping, technology, dining and entertainment
  • Flexible salary packaging
  • Employee referral bonus 
  • Free flu vaccinations 
  • Employee Assistance Program, providing advice and support to your relationships and wellbeing.

Hear from some of our current graduates

  • Jasmin Fleming

    Serco really stands out as a brilliant platform for early career growth. Don’t be afraid to explore something less traditional and outside of your comfort zone – you’ll be rewarded.

  • Ryan May

    Colleagues arrive at and leave work happy - that speaks volumes for the inclusive culture Serco has worked hard at creating - and it’s consistent throughout the company.

  • Madeleine Quinn

    Serco is looking for grads to help build the future of the company - we’ve been encouraged to contribute from the beginning and express our ideas. The ability to work on real projects while being supported in our learning means we’re appreciated as equal members of the team. 

  • Harley Brown

    Serco provides the opportunity to work on some important and meaningful projects. You will have responsibility from day one and both formal and informal leadership development initially and ongoing that sets you up well in building a management career.