Why Serco?
A career with Serco will be more than you imagine. You'll be challenged. You'll be inspired. And you'll be proud to make a positive difference.
- A combination of employment types including full time permanent and flexible casual available
- 4 weeks paid training on-site
- Excellent career development opportunities
- 6 weeks paid maternity leave following 12-months continuous service full time
- 2 days paid community service leave
- 8 days additional paid community service leave for Reservists
- Benefits@Serco.
You will do interesting work that matters:
- Build a fulfilling career and do work that you enjoy
- Deliver essential services that improve people’s lives
- Have a say in how we can do things better and make your mark.
A world of opportunity
Our diverse and global operations offer you incredible opportunities to learn and expand your career:
- A role that matches your area of expertise
- Broaden your experience and learn from expert colleagues
- Apply your skills in new ways and even in another part of the world.
Great people
Be part of a motivated team who will encourage you and help you to succeed.
- Receive the support and the resources to do your best work
- Work in a team environment with colleagues who support each other
- Be part of a company committed to living its values every day.
Benefits@Serco
As a member of the Serco team, you will benefit from a great range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners.
Underpinned by our belief in the value of wellbeing, our rewards are designed to benefit all aspects of your life - physical, mental, social, financial and community.
Discounted Gym Memberships at Goodlife and Fitness First
Access to Fitness Passport
Access to Benefits@Serco Ticketing - enjoy up to 40% discounts on movies and theme parks
Access to Benefits@Serco Discounted Gift Cards - enjoy up to 8% in discounted cards at over 100 retailers
Exclusive discounts with Coles, Woolworths, Apple... plus so much more!
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"That’s why I love my job – at the end of the day I have helped someone in need and that is extremely rewarding,”
Melissa James
Contact Centre Officer, Essendon Fields
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“When COVID-19 hit, the types of queries we needed to handle changed, and I was quickly upskilled and trained to handle more complex cases”
Nader (Nad) Nassif
Contact Centre Officer, Mill Park
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“The working environment at Serco is great. We have people from every age group, background and culture, all coming from different jobs and industries.”
Hazel Ozturk
Customer Contact Officer, Mill Park
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“There is potential to build on your career quickly at Serco. There is fast growth in the wider business and the increased need for the services it provides means there are constantly new opportunities for growth and advancement.”
Craig Prollius
Contact Centre Officer, Essendon Fields
A career with Serco is a career with unlimited potential, where you can make a positive difference every day?
When you join Serco you'll do interesting work that matters with incredible opportunities to learn and develop as part of a diverse and global organisation.
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