Correctional Officers

Are you looking for a career where you can make a difference every day?

  • No previous experience required
  • Comprehensive 10-week full time training course provided; nationally recognised qualifications
  • A career that can take you places

We are looking for compassionate and motivated people wanting to establish a long-term career in the criminal justice sector.  Committed to reducing reoffending outcomes, you will work in a team environment to ensure the ongoing safety of prisoners, staff and visitors.

The role of correctional staff is multi-faceted, providing safe and secure custody to those entrusted into our care, protecting the community and reducing reoffending.

Corrections is fundamentally a people profession, transforming lives and the wider community, by not only the supervision of individuals but also through interpersonal contact, positive relationships, role modeling, mentorship and support of the behavioral change process toward a crime-free life.

A correctional environment demands the best, and our people come to us from a variety of cultures and backgrounds. What they will have in common is an ability to relate to people, exceptional communication and interpersonal skills, a commitment to supporting their colleagues, maintaining the highest level of integrity and the the knowledge that what they do will have a positive impact on their communities.

Correctional staff play an integral role in the care, supervision, rehabilitation and security of the centre.

Comprehensive training and preparation will empower correctional staff to perform correctional functions to a high level and manage risk through thorough risk assessment processes and systems.

Join us and make a difference every day

Featured jobs

Clarence Correctional Centre

Accommodating up to 1,700 inmates, the state-of-the-art Clarence Correctional Centre in Northern New South Wales is focussed on rehabilitation to reduce reoffending rates, without compromising safety and security.

Grafton, set on the Clarence River is the main service centre for the Clarence Valley and rich in natural beauty.  Located on the mid-north coast of NSW, approx. 6 hours’ drive from Sydney and 4 hours Brisbane. It the largest city in the pictures Clarence Valley and offers an idyllic lifestyle. With recent upgrades to the Pacific Highway and investment in the area it is becoming highly desirable place to live, work and bring up a family. It offers affordable housing, good schools, excellent sports and recreation facilities and is easy to get around. You can choose to live by the beach or hinterland both an easy 40 mins commute from the Correctional Centre.

This is not just an amazing career opportunity but offers unparalleled lifestyle opportunities coupled with secure employment and future career opportunities.

  • Correctional Case Officer Clarence Correctional Centre

    • Exciting long-term career opportunities
    • Join a dynamic team and working environment
    • Permanent roles with 10 weeks paid induction training

    You will join Australia’s most innovative and largest correctional centre and have the opportunity to play a key position within the Serco team.

     Apply now

  • Female Correctional Case Officer

    • Long term role with great career opportunities  
    • Live by the beach or the hinterland
    • Make a difference every day

    You are either experienced in a correctional environment or looking for are new exciting and rewarding career where you contribute to supporting people in our care achieve new goals.  

    Apply now

  • Aboriginal Correctional Case Officer

    • Long term role with great career opportunities  
    • Live by the beach or the hinterland
    • Make a difference every day

    As an Aboriginal Correctional Case Officer, you will be responsible for the management, supervision, care, rehabilitation, reintegration and provision of services to the people in our care.  

    Apply now

  • Female Correctional Case Officer - Health and Fitness

    • Long term role with great career opportunities  
    • Live by the beach or the hinterland
    • Bring your fitness sector experience to this role.

    This is an exciting and rewarding career opportunity for Correctional Case Officers with a focus on health and  fitness as part of your role.

    Apply now

Why Serco?

A career with Serco will be more than you imagine. You'll be challenged. You'll be inspired. And you'll be proud to make a positive difference.



Meaningful work

You will do interesting work that matters

  • Build a fulfilling career and do work that you enjoy
  • Deliver essential services that improve people’s lives
  • Have a say in how we can do things better and make your mark.

A world of opportunity

Our diverse and global operations offer you incredible opportunities to learn and expand your career

  • A role that matches your area of expertise
  • Broaden your experience and learn from expert colleagues
  • Apply your skills in new ways and even in another part of the world.

Great people

Be part of a motivated team who will encourage you and help you to succeed

  • Receive the support and resources to do your best work
  • Work in a team environment
  • Be part of a company committed to living its values every day.

Rewards and benefits

Underpinned by our belief in the value of wellbeing, our rewards are designed to benefit all aspects of your life – physical, mental, social, financial and community. 

  1. Free meals on shift
  2. Free uniforms
  3. Obtain nationally recognised Certificate III in Correctional Practice qualification
  4. 2-days volunteer leave each year, to support community and social causes important to you 
  5. Retail, health insurance and gym membership discounts 
  6. Flexible salary packaging
  7. Employee Assistance Program, providing advice and support to help you navigate events in your work and personal life. 

Sound interesting? Join us and make a difference every day