"We're there to support people. No matter their circumstances, they're still people who deserve to be treated with dignity and respect. I've spent lots of hours talking to residents, listening to their concerns and encouraging them through challenging moments."
Detention Custody Officer
"Before joining, I thought it would be more stressful working with the residents. At the end of the day, one thing that sticks in my mind from the training is that we are here to help them and not judge them."
Detention Custody Officer
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