
Make a positive impact every day.
United StatesWe offer a unique & fulfilling career that sets us apart.
Earn as you grow
- After training, earn $81k - $99k + Super (annually)
- Work only 7 days per fortnight
- Overtime available with potential to earn more
Structured Training & Career Progression
- Paid training from the start, ensuring you're well-prepared for your role.
- Clear career progression pathways, with opportunities to advance into senior roles
- A collaborative environment that supports teamwork, learning, and personal growth
- Opportunity to attain a Certificate III in Correctional Practice
Work-life balance
- 5 weeks annual leave
- 14 weeks paid parental leave to eligible employees
- 2 additional days for volunteer leave
Heading
Your role as a Custodial Officer
You’ll be responsible for maintaining a secure environment for both staff and inmates, while fostering positive change for those in your care.

This role involves...
Maintaining a safe and secure environment
Support rehabilitation
No security experience?
No worries.
Have experience? Even better.
We value your expertise. If you’re an experienced Correctional Officer, we’ll review your background and adjust the training duration to save you time.
What we’re looking for
No prior experience is required... just the commitment to creating a safe and positive environment.
To thrive as a Custodial Officer, you’ll need the ability to:
- Communicate effectively with inmates, colleagues, and management
- Stay calm under pressure, managing high-stress situations
- Use de-escalation techniques to manage conflicts
- Work effectively within a team, supporting smooth operations
- Observe and assess situations carefully, monitoring activities and identifying potential risks.

About Acacia Prison & Serco
Sales team help Phenom customers reach their business potential.
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Located 55km east of Perth, Acacia Prison is a medium-security facility managed by Serco, housing 1,470 male inmates.
We focus on safety, rehabilitation, and creating a pro-social learning environment.
At Acacia, you’ll join a collaborative, professional team dedicated to fostering positive change and helping inmates successfully reintegrate into society.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
When you join Serco, you’re joining a team that does important work that really matters.
Ready to make an impact?
Explore the career opportunities we have available
A great range of rewards and benefits.
Earn as you grow
- After training, earn $81k - $99k + Super (annually).
- Work only 7 days per fortnight.
- Overtime available with potential to earn more.
Work-life balance
- 5 weeks annual leave.
- 14 weeks paid parental leave to eligible employees.
- 2 days for volunteer leave.
Structured Training & Career Progression
- Fully paid 8-week initial training course.
- Opportunity to attain a Certificate III in Correctional Practice.
- Continue building your skills with specialised training and career progression opportunities.
Health, wellbeing & support
- Sonder, our 24/7 Employee Assistance Program, offering mental health support, counselling, and specialist services for you and your family.
- Opportunities to participate in meaningful community service and social impact initiatives.
- A collaborative environment that supports teamwork, learning, and personal growth.
Financial wellbeing
- Free onsite parking and meals during every shift.
- Uniforms provided for your role
- Flexible salary packaging options
- Exclusive discounts with brands like Apple, Qantas, Hoyts Cinemas and more.
- A generous Employee Referral Program for recommending top talent.
Join our Talent Community
At work and in life, we’ve got your back
At work and in life, we’ve got your back

A place where you belong
It’s part of how we work, how we lead, and how we support each other every day.

The values that define us

Benefits to support you
At work and in life, we’ve got your back

A place where you belong
It’s part of how we work, how we lead, and how we support each other every day.

The values that define us

Benefits to support you
Impact a better future
Sales team help Phenom customers reach their business potential.
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We bring together the right people, right technology, and right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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