Estates Technical Support ( FTC, 12 months)

Estates Technical Support

UK Defence Academy, Swindon, SN6 8LA

Full time

12 MONTH FTC – MAT COVER

Salary of £20,000-£23,000 dependent on experience

Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants.

Serco have an exciting new role as an estates technical support you are responsible for supporting the Estates team to facilitate the delivery of projects and operational delivery to ensure Serco meets its contractual requirements, on time, on budget to an auditable standard.

Main Accountabilities:

• Booking in visitors to site, ensuring visitors sign in and out of the department correctly, issuing of keys to contractors, updating of notice boards
• Operation and administration
• Monitoring of target dates for work orders to prevent the potential risk of breaching SLAs.
• Complete any admin task for the team including plotting, printing, filing
• Maintaining the Technical Library, hard and soft copies, updating SharePoint
• Attending meeting, providing agenda and minutes to support the team
• Co-ordinate team tasks
• Completing day to day tasks for the team
• Support team and other estate items as required
• Updating team documents e.g. team training logs and templates
• Maintaining adequate stationery levels and re-ordering as required.
• Administration of works process in compliance with Estates procedures
• Assist all Estates departmental staff to undertake all required admin tasks.
• Take a pro-active role within the Department to liaise with your colleagues and customers and be fully conversant with your workload.

What you’ll need to do the role:

• Good level of general education, preferably with GCSE’s (A-C) or equivalent in English and Maths
• Ability to communicate at all levels, using a variety of communication methods (spoken, written, behaviour)
• Ability to work in a team environment or individually

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:

• Free, secure onsite parking.
• Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
• Gym membership, the site boasting 2 fully equipped gymnasiums.
• Site also has a heated outdoor swimming pool (open May-Sep).
• 18-hole golf course (annual membership circa £375).
• Fully equipped riding stables, with the opportunity for lessons.
• Other sporting facilities include tennis courts, Astro-turf football pitches and much more.

What we offer:

• 25 days annual leave plus bank holidays 
• Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
• We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion. 
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.

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To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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