ERP Security and Controls Lead

ERP Security & Controls Lead 
Hybrid – Attached to the Solihull Office
Full Time, Permanent   
£80,000 - £90,000 (dependent on experience)  

At Serco, we are committed to delivering exceptional services across various sectors and locations. With a diverse user base spanning multiple businesses, ensuring robust security and controls within our ERP systems is paramount. As part of our ongoing commitment to excellence, we are seeking an experienced ERP Security and Controls Lead to join our dynamic team.

You will be a key member of our ERP Team, responsible for governing our business systems' day-to-day operations. This role will focus on designing, implementing, and enhancing User and Access Management processes while ensuring compliance with internal policies and external regulations. The successful candidate will play a pivotal role in maintaining a world-class controls environment and fostering a culture of innovation.

Serco has invested significantly in strengthening controls within key business systems like SAP. With a substantial portion of our SAP team outsourced and offshore, there is a critical need for additional assurance to safeguard our interests. The ERP Security and Controls Lead will ensure the sustainability and robustness of our controls environment.

As part of this you’ll:

• Define, develop, and enhance security processes and controls to meet internal and external regulations/standards.
• Design and operate monitoring mechanisms to ensure compliance with security policies and applicable laws.
• Maintain ERP security policies and standards, adhering to best practices.
• Ensure SAP and other system changes comply with security policies and consider potential control impacts.
• Identify and address control gaps within systems and processes.
• Provide regular reports to senior stakeholders on security, governance, and compliance issues.
• Embed security and controls into "business as usual" processes and run periodic assurance programs.
• Monitor compliance with segregation-of-duties and other security standards in critical systems using GRC tools.
• Collaborate with Global Process Owners to integrate business and IT controls.
• Coordinate with internal and external auditors during security audits.
• Conduct reviews of new connections/interfaces into SAP and support new technology roadmaps.

What you’ll need to do the role:

• Proficiency in SAP Security & Control standards and guidelines.
• Thorough understanding of SAP Security and Authorisation technology.
• Knowledge of risk and control concepts, including IT general controls.
• Strong troubleshooting and analytical skills.
• Excellent written and oral communication skills.
• Ability to collaborate across different business areas and levels of seniority.
• Understanding of GRC concepts and SAP workflow controls.
• Extensive experience in ERP Security & Controls, with strong knowledge of SAP Security Technologies.
• Experience with GRC technologies, preferably Security Weaver (Pathlock).
• Experience conducting security audits or assurance programs.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Company car / £4200 cash alternative
• Bonus scheme – 10% on target, 20% exceeding targets
• Private healthcare
• Flexible working considered
• Pension – 6%
• A company passionate about diversity and inclusion
• Growth and development opportunities – Serco will support with a range of qualifications
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans and more
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts
• A Serco benefits portal offering a wide range discounts for major high street brands in Retail, Leisure & Hospitality
• Up to 25 days annual leave plus bank holidays, with the option to purchase more
• Life assurance

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates. We’re a proud holder of the Gold Inclusive Employer Standard and we actively encourage applications from females, those with disabilities or from an ethnic minority background.