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Deputy Director - HMP Thameside

Job Req ID:  74582
Posting Start Date: 

London, 0, United Kingdom, SE28 0FJ

Contract Type:  Full Time
Job Description: 

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


Deputy Director 

HMP Thameside, Thamesmead SE28

Band 2 - Full time, Permanent

£55,000 - £70,000 pa +Company Benefits + Car



The Role

Responsibility for assisting the Contract Operations Director in setting the strategic direction for the Prison and to oversee the business and strategic planning process, whilst contributing to the goals of the Serco Justice & Immigration business unit by delivering an efficient and effective operation.


Deputising for the Contract Operations Director in his/her absence.


Effectively line manager the Residential, Security/Operations and Offender Management Directorates and have overall responsibility for the effective functional management and performance of these key areas. Ensure the effective Contract Strategic and Business plans for the prison and oversee the smooth operation of the establishment as a whole


What we are looking for in our candidates


  • To be a key influencing figure in the Senior Management Team of HMP Thameside; to ensure the Strategic and Business Planning process is maintained and contributed to;  to identify risks and consequences of changing strategies, policies and procedures with regard to the contract and evaluation and assessment of the SWOT analysis.
  • To develop, agree and manage departmental area annual budgets and monthly accounts as cost effectively as possible contributing to the efficiency of the contract, division and wider business. To achieve targets for organic growth contributing to successful business development.
  • Ensure that Directors Rules, Post Orders and the Local Security Strategy are completed and/or reviewed by the responsible senior manager whenever there is a change or at least annually as part of a regular review process.
  • To encourage and develop a training and development culture and strategy in line with business requirements, ensuring staff are competent in their roles and developed in line with business and individual objectives.
  • To prepare and submit accurate and timely reports as required by the Director.
  • To represent the contract at both internal and external meetings, ensuring the professionalism of the contract is maintained. Maintain effective relations with the customer and external organisations and key individual local stakeholders as required
  • Ensure that every member of staff has an accurate Success Profile and a PDR opened for them annually setting out achievable and realistic objectives.
  • Ensure that all areas of responsibility comply and meet all Health and Safety regulations.  Ensure that all areas for which you have managerial responsibility have appropriate Health and Safety risk assessments, safe systems of work, COSHH, fire drills and all other safety regulations are met and that they are reviewed at least annually.
  • Ensure that departmental managers and staff are aware of current legislation and NOMS policy on Race Relations and receive Diversity training accordingly.
  • Any other duties which may be reasonably requested.


Essential technical, professional skills, knowledge and essential experiences


  • Educated to degree level or equivalent (CMI qualification advantageous).
  • Assistant Director Level or equivalent experience, in a custodial environment.
  • Experience of managing large multi-disciplinary teams at a Senior Management level.
  • Previous experience of working within an ethnically diverse organisation.
  • Knowledge of Contract structures and experience of contributing to the processes of strategic and business planning at a high level.
  • The ability to think creatively and solve problems in a systematic manner.
  • Strong interpersonal and communication skills and an ability to liaise and negotiate at all levels.   
  • Knowledge of modern business practices, issues and trends, together with knowledge of legislative provisions and standards applicable to a commercial environment.


Specific Requirements


  • Serco Justice and Immigration is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.


On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is a Disability Confident Employer committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

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