Membership Sales Advisor-Bisham Abbey

Location: Bisham Abbey

Contract Type: Permanent

Working Hours 39 hours, between Monday to Sunday

Salary: £23,000 to £25,000 per annum + Commission + excellent benefits

Here at Bisham Abbey our our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our team. 

Bisham Abbey is one of Sport England`s National Sports Centres and is home to a number of National Governing Bodies of Sport. Bisham Abbey provides excellent facilities to Britain’s leading sports men and women. Bisham Abbey is also a Conferencing and Event Centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.

It’s an extremely exciting time to join the company as we head into the Olympics. Our facility regularly hosts NGB Teams, with England Hockey competing in the Olympics, you will have the ability to play a key part of their success by running a smooth and efficient shift during their stay. You will also be working closely with England Rugby, Fab Academy, Living Tennis and more!
 
 

In this role you will support the business to generate income by achieving monthly Health and Fitness membership sales and membership retention targets.  Answering directly to the site’s Leisure Manager you will be responsible for all aspects of the sales process.  You will work with the local community and companies to generate sales opportunities through lead generation. The role will require evening and weekend working.

We are very keen to find an individual who can find opportunities to offer our fantastic facilities to the local community and support the growth of the contract.

In addition, there will be times when you will be required to assist other members of staff.

You will help in facilitating a safe, fun, and professional working environment with free access to the leisure facilities, various discounts and excellent development opportunities.

 
About you
 
 

We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment including sales experience if possible.
 
You will have good communication and customer care skills, have a maturity and calmness to work under pressure, the ability to handle cash and maintain customer records, as well as a good telephone manner and confident with using IT systems.

Lastly, you must show proactiveness and innovation within the role in addition to being self-motivated and target driven.

If you feel you meet the above criteria, please apply today!

 
Why Join us
 
Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 

A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career. 

Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 

 
What we offer

• Free membership at the Centre plus heavily discounted use of classes and facilities
• Free safeguarding training and DBS check 
• Excellent Development and Training Opportunities  
• 6% employer matched pension contribution
• 20 days annual leave (Pro Rata) + public holidays
• Life assurance up to 2x base salary
• Simply health cash plan
• Anytime health line
• Employee assistance programme
• Benefits portal offering discounts on eating out, travel, shopping and entertainment
• A safe and supportive culture  
• A chance to make a positive difference to the community  

  #leisurejobs

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.