Serco Workforce Solutions
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What we do
Serco Workforce Solutions (SWS) is your gateway to temporary opportunities at Serco. We offer a people-first approach, matching candidates with roles that fit their skills and ambitions.
We recruit for a wide range of roles that support the communities around us. Some of our key areas include:
We recruit for a wide range of roles that support the communities around us. Some of our key areas include:
- Customer Service Advisors
- Housing Officers
- Grounds Maintenance
- Refuse and Recycling Collection Operatives
- Refuse and Recycling HGV/LGV Drivers
- Street Cleaning Operatives
Learn More About Company
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Claire
Environmental Services Supervisor
"I joined Serco looking for a fresh start, and within a year, I was leading a team and transitioning into a new career. It’s been an incredible journey, and I’m proud of the impact I’ve made."
Learn more about our roles
These are just some of the opportunities you'll find here at SWS.
Housing Officers
As a Housing Officer, you’ll play a key role in ensuring that your allocated hotel is safe, habitable, and fully equipped for the service users. You will be the main point of contact, supporting individuals with their needs while liaising with hotels and third parties.
The role offers rewarding experiences, from helping service users settle in to improving your skills in communication, problem-solving, and patience. We offer flexible 12-hour shifts (day or night), with a 4-on-4-off schedule, and provide ongoing practical training and support. Benefits include weekly pay, public holiday pay, and opportunities for future career growth.
The role offers rewarding experiences, from helping service users settle in to improving your skills in communication, problem-solving, and patience. We offer flexible 12-hour shifts (day or night), with a 4-on-4-off schedule, and provide ongoing practical training and support. Benefits include weekly pay, public holiday pay, and opportunities for future career growth.
Environmental Services
At Serco, we provide waste, street cleansing, and recycling services to local communities, ensuring streets, homes, and businesses remain clean, safe, and tidy. Working in environmental services may not always be glamorous, but it offers the chance to be part of diverse, friendly teams and find flexible, rewarding work.
As an SWS temp, you’ll have the opportunity to take on roles such as Grounds Maintenance, Collections Operative, Collection Driver/Loader, or Street Cleaning Operative. You’ll contribute to maintaining parks, collecting waste, and ensuring public spaces are clean, all while working with supportive crews in a role that fits your lifestyle.
As an SWS temp, you’ll have the opportunity to take on roles such as Grounds Maintenance, Collections Operative, Collection Driver/Loader, or Street Cleaning Operative. You’ll contribute to maintaining parks, collecting waste, and ensuring public spaces are clean, all while working with supportive crews in a role that fits your lifestyle.
Customer Service Advisors
As a Customer Service Advisor, you'll join a supportive team, providing professional and empathetic assistance to customers through inbound and outbound calls.
With full training and shadowing provided, you'll quickly get up to speed and be empowered to make a positive impact every day. We offer flexible working options, including full-time and remote roles, with shifts available during weekdays and weekends. In return, we provide a range of benefits, including weekly pay, career progression, paid training, generous holiday entitlement, and access to a pension scheme.
With full training and shadowing provided, you'll quickly get up to speed and be empowered to make a positive impact every day. We offer flexible working options, including full-time and remote roles, with shifts available during weekdays and weekends. In return, we provide a range of benefits, including weekly pay, career progression, paid training, generous holiday entitlement, and access to a pension scheme.
The difference you'll find at Serco
Our core values of Trust, Care, Innovation and Pride are at the heart of everything we do. As a valued member of Serco's temporary workforce, we’ll treat you with the respect you deserve and give you the opportunity to perform a meaningful and vital role.
We’ll also support you to learn, develop and access further career opportunities within our diverse UK-wide operation, enabling you to achieve and succeed.
We’ll also support you to learn, develop and access further career opportunities within our diverse UK-wide operation, enabling you to achieve and succeed.
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A place you can count on
Our colleagues are highly valued members of the SWS team. We believe in putting people first, so we welcome you, we look after you and we support and empower you to care for the public and each other.
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A place for you
With us, you’ll have direct access to training, development, support to grow and many more career opportunities. Whether that’s a different temporary role or a permanent career move to match your ambitions.
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A place you can make an impact
Take pride in doing temporary work that really matters. Work directly with the public and gain career satisfaction by providing a vital front-line service.