Jobs for People with
Criminal Records

Let's build your future

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We welcome people with convictions to apply for our roles

We believe in your potential and the power of a fresh start. We offer the support and dedicated opportunities you need to step into a new, stable career.

Success is an opportunity everyone deserves. We're committed to breaking down employment barriers and providing you with the support to achieve it.
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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How can we help?

We want to help you take the next step in your career. While some roles naturally require specific security clearance checks, we're here to support you in exploring the many opportunities at Serco that align with your unique skills and ambitions.
Our career paths
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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Vetting and restrictions

Some of our roles at Serco require background checks or security vetting, based on the specific requirements of our contracts — such as those with the Ministry of Justice or Ministry of Defence.

While we can’t guarantee interviews for all roles, we’re always keen to match great candidates with the right opportunities.
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Our process

There's a wide variety of meaningful work across our services where you can make a fresh start with us:

Working in one of our Leisure contracts, such as a sports centre, you can inspire fitness and positive wellbeing.

As the helpful voice in a call centre, you can provide essential customer support and advice to citizens every day.

Working with our Facilities Management teams in places like hospitals, you can ensure vital services operate smoothly and efficiently.

You could help manage essential vehicles in Fleet Services or keep things moving for local residents in Environmental Services and Cycle Hire.

Join Serco's core support functions (like Finance, HR, or IT), where you can support our global operations from the inside.
We're committed to removing the barriers you face so you can focus on building your future.
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Our commitment to your potential

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Ban the Box scheme

We've made a powerful commitment to your future potential, starting with the 'Ban the Box' pledge. We've removed the criminal convictions tick box from our initial job application form. 

Our goal is simple: to assess you first on your skills and suitability for the role, ensuring that past mistakes don't define your future. We only ask about criminal convictions later in the process, and only where it's legally essential due to the nature of the contract.
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Guaranteed Interview Scheme

To reinforce this promise of fairness and support, we also operate a Guaranteed Interview Scheme (GIS) for people with criminal records.

How the Guaranteed Interview Scheme works:

1. Meet the Minimum

You identify a role at Serco — perhaps one in our Core Support functions (like HR or Finance), a Call Centre role, a position in Fleet Services, or a contract in Leisure (such as a sports centre).
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2. Apply and Disclose

You apply and voluntarily indicate you have a criminal record — you'll need to demonstrate that you meet the essential minimum criteria listed in the job description.
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3. Guaranteed Interview

If you meet the essential criteria, you're guaranteed an interview for that role.
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This scheme ensures your application moves straight to the interview stage. It provides a valuable opportunity to discuss your skills and any specific contract requirements face-to-face, giving you a fair and equitable chance to step into a stable career at Serco.
Benefits and perks

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