Preparing for life after prison?

Careers information for HMP Sudbury leavers
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Discover career oppportunities in the West Midlands area

If you’re preparing to leave HMP Sudbury, we understand that taking the next step into employment can feel uncertain. At Serco, we work closely with the justice system and believe in second chances. We recognise the skills, resilience and responsibility you’ve built during your time in custody and want to support you in moving into stable, meaningful work as part of your resettlement journey.

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Championing equal opportunities for people with convictions

We're proud to be a Ban the Box employer, meaning your application is initially assessed on your skills and suitability — not your past. For eligible roles, our Guaranteed Interview Scheme ensures that if you meet the essential criteria, you will be offered an interview. This gives you the chance to talk openly about your experience, your strengths, and your ambitions for the future.
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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A bit about Serco...

We’re a FTSE 250 organisation delivering essential public services across the world. Our teams work in Defence, Transport, Citizen Services, Health, Justice and Immigration — addressing some of the world’s most urgent and complex challenges with practical, impactful solutions. 

Across the UK we manage five prisons, run three Immigration Removal Centres, provide safe accommodation and support for around 25,000 asylum seekers, and deliver prisoner escorting and court services across the south of England. It’s work that touches lives and contributes directly to a better future for the communities we serve.

A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

What could you do?

There's a wide variety of meaningful work across our services where you can make a fresh start with us:

Working in one of our Leisure contracts, such as a sports centre, you can inspire fitness and positive wellbeing.

As the helpful voice in a call centre, you can provide essential customer support and advice to citizens every day.

Working with our Facilities Management teams in places like hospitals, you can ensure vital services operate smoothly and efficiently.

You could help manage essential vehicles in Fleet Services or keep things moving for local residents in Environmental Services and Cycle Hire.

Join Serco's core support functions (like Finance, HR, or IT) and support vital operations at our office in Solihull.
We're committed to removing the barriers you face so you can focus on building your future.
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"The sheer number of rejections I faced because of my conviction, even with a degree and experience, was exhausting. It took hundreds of applications, but Serco was the company that finally saw me. I was offered more than just employment - I found a sustainable career with real responsibility, allowing me to make a positive difference to people every day."

Current Serco employee

How does the Guaranteed Interview Scheme work?

How our Guaranteed Interview Scheme works:

1. Meet the Minimum

You identify a role at Serco — perhaps one in our Core Support functions (like HR or Finance), a Call Centre role, a position in Fleet Services, or a contract in Leisure (such as a sports centre).
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2. Apply and Disclose

You apply and voluntarily indicate you have a criminal record — you'll need to demonstrate that you meet the essential minimum criteria listed in the job description.
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3. Guaranteed Interview

If you meet the essential criteria, you're guaranteed an interview for that role.
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This scheme ensures your application moves straight to the interview stage. It provides a valuable opportunity to discuss your skills and any specific contract requirements face-to-face, giving you a fair and equitable chance to step into a stable career at Serco.
Benefits and perks

Explore local opportunities

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Sandwell Environmental Services

Roles include Refuse and Recycling Collection Operatives and HGV Driver/Loaders. Help keep your community clean and green.
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Charnwood Environmental Services

Roles include Refuse and Recycling Collection Operatives and HGV Driver/Loaders. Make a difference for your neighbourhood.
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Birmingham Community Leisure Trust

Roles in operations, facilities and more. Help keep a business at the heart of community running smoothly, supporting happier, healthier living.
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Solihull Office

Roles in business support operations, including DDAT (Digital, Data and Technology) and HR.
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Looking outside of the West Midlands, or want to know what else we do?

Our commitment to your potential

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Our partnership with Offploy

In partnership with Offploy, we have revisited our entire recruitment process to reflect and recognise the talent people with convictions can bring to our roles. Working with Offploy, leading with their lived experience, we continue to create processes and a culture that offers clarity and opportunity to applicants with criminal records. 
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Can't find what you're looking for, or not yet ready to apply? Join our Talent Community to register for alerts about future opportunities.

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