Apprenticeships

Join us on an apprentice and invest in your future.

Our apprenticeship programmes are practical, hands-on and enable you to earn while you learn.
Learn more

Heading

As an apprentice at Serco, you’ll have the opportunity to become part of our thriving business and complete a nationally recognised qualification.

Our apprenticeships are a paid job where you learn specific skills relevant to your role. They're open to anyone over 16 years old who meets the academic entry requirements and we offer a range of programmes, so there is something for everyone.
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Learn More About Company

Lorem ipsum dolor sit amet consectetur adipisicing elit. Inventore assumenda asperiores distinctio est perferendis esse animi maiores dolor numquam nihil sint, et quae nobis harum consequuntur! Assumenda facere magnam nostrum?
See more

Rosie
Aeronautical Engineer and apprentice

“I really enjoy the hands-on aspect of the job which allows me to combine my interests in aviation and engineering. It’s a nice environment and people are willing to answer questions and show you how to do things if you’re not sure.”
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Our programmes

Our apprenticeships are open all year round and below you'll find information relating to some of our core programmes. We're always adding new disciplines, so please explore our open vacancies and subscribe to job alerts to stay up to date.

The Business Administrator apprenticeship is a fantastic opportunity to develop a set of highly transferable skills on which to build your career. Our Business Administrator apprentices are responsible for supporting and engaging with different parts of our organisation and interacting with internal or external customers.

Working independently and as part of a team, your role will involve developing, implementing, maintaining and improving administrative services. You’ll be expected to carry out your responsibilities efficiently and with integrity, showing a positive attitude. You’ll need to demonstrate strong written and verbal communication skills and have a proactive approach to developing your own skills. You’ll be expected to show initiative, manage priorities and your own time, and demonstrate problem-solving and decision-making skills. 

Training and support
Throughout the course of your apprenticeship you’ll gain valuable working experience. You’ll also be taught job specific skills such as the use of multiple IT packages and systems, training in how to produce accurate records and documents such as emails, letters, files, payments, reports and proposals, document and record production, operational excellence and project management skills.

Entry requirements
To become a Business Administrator Level 3 apprentice, you need to have achieved GCSE level English Language and Maths grade 4 (or C). Equivalent qualifications are accepted.

Serco has delivered defence services in the UK since 1964. Every year we strip, repair, rebuild and test fixed wing and helicopter engines for the UK military.
As an Aeronautical Engineer, you’ll work on maintaining the airworthiness of military aircraft including Merlin helicopters and Chinook engines. The role involves highly skilled, complex and specialist work, maintaining aircraft systems according to approved work instructions and accurately completing aircraft documentation. 

Training and support
Throughout the course of your apprenticeship you’ll gain valuable working experience. You’ll also be taught job specific skills such as mathematical calculations applied in an aircraft maintenance, understanding the materials used in aircraft repair and the fundamentals of aircraft maintenance practices.

Entry requirements
To become an Aeronautical Engineer Level 3 apprentice, you need to have achieved GCSE level Maths (grade B), English Language (grade C), one Science subject (grade C) and one additional subject (grade C). Equivalent qualifications are accepted.

This apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. 

Our IT Support apprentices will be enrolled in the apprenticeship programme, which will be delivered on-site at Serco. There are a range of development pathways within the organisation and the opportunity to gain full training support and encouragement from the Serco team.

You will work within the IT department providing first-line helpdesk support to customers and logging and responding to tickets on the helpdesk. You will work towards delivering a high-quality IT support service in line with the targeted SLAs and learn the relationships between work processes and the business. You will be expected to have an interest in IT, good communication skills and an eagerness to learn and use your initiative. 

Training and support
Serco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme. You will develop the skills you need for the job by working alongside your colleagues and getting hands-on experience. We work hand in hand with the expert training team at Baltic to continue to have an amazing track record of taking on huge numbers of apprentices. 

Entry requirements
To become an Information Communication Technician - Level 3 apprentice, you need to have achieved GCSE level English Language and Maths grade 4 (or C). Equivalent qualifications are accepted.

As a Maintenance Operative Apprentice, you will provide building maintenance services and contribute towards the delivery of a safe and secure environment for people living on the property. You will carry out both planned and reactive maintenance tasks, whilst under supervision to ensure that all properties in the portfolio meet the required standards under the AASC contract. 

Training and support
Throughout the course of your apprenticeship, you’ll gain valuable working experience. You’ll also be taught job-specific skills such as ensuring there are no hazards on the property and checking all reports before working, complying with health and safety and adhering to site safety standards, purchasing from Serco suppliers and keeping documentation and removing all waste from properties and making sure it is disposed of properly. 

Entry requirements
To become a Property Maintenance Operative, you will need to have GCSE grades A*- C (9-4) in Maths or English or an acceptable equivalent. A driving license is required.

Serco has delivered defence services in the UK since 1964. We provide a range of critical technical, airfield and airport support services across the UK for the armed services, original equipment manufacturers and civilian airport operators around the world.

Our Seafarer apprentices work with maritime services across the UK and abroad. You will work as part of a team to maintain the safety and security of other persons, equipment, cargo and environment whilst onboard a vessel. Our vessels provide a range of support, including dive support, military training, submarine rescues, target/test equipment deployment/recovery and passenger transfers. Your daily duties will mean using your effective communication skills and good teamwork to ensure that you work together with other members of the crew and all onboard. 

Training and support
Throughout the course of your apprenticeship, you’ll gain valuable working experience. You’ll also be taught job-specific skills including performing security duties, learning/performing watching keeping during day or night shifts at sea and performing maintenance of the vessel and equipment. 
 
Entry requirements
To become a Seafarer (Deck rating) Level 2 apprentice, you need to have achieved GCSE level English Language and Maths 2 (C) or above. You must be 17 years old or older, hold a valid UK passport and be capable of obtaining a ENG1 Unrestricted Medical Certificate including an eyesight exam. It is essential that you are willing to work out at sea for periods of time. 
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
Explore apprenticeships

What you can expect from us

Serco is a FTSE 250 company with over 400 sites in the UK alone. The services we provide touch the lives of millions of people every year – from the people who use the train and ferry services we run, to the hospitals we support, the prisons we operate, to our network of leisure centre contracts, and the household bins we empty. Our contact centres provide customer service on behalf of many of our central and local government clients.

With a supportive team around you, you will be encouraged to use your initiative, take on important responsibilities and gain practical experience working at the frontline on our contracts or within our busy functional teams.
See more

A place you can
make an impact

The very nature of our business means you'll always be doing interesting work that matters.

As one of our apprentices you’ll also be developing the critical and specialised skills that we need to deliver the excellent public services that the UK relies on. 

A place for you

You’ll not only get the great mix of on-the-job experience and classroom-based learning you’d expect, but you’ll also be working for a company that is committed to ongoing development and opportunity. Many of our apprentices go on to complete other apprentice and professional qualifications.

A place you
can count on

As a fast-growing and successful global company, with long-term government-backed contracts, we offer great career opportunities with headroom for you to grow. Our broad range of operations means we have interesting job roles and flexible benefits to suit everyone.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

The application process

Getting hired is more than hitting the “Apply” button. You’ll be know the path of joining our family and become a part of our family at the moment you hit on the apply button.
lorem ipsum

Step 1: Application

Apply for one of our apprenticeships online.
lorem ipsum

Step 2: Online Assessment

If you're successful you'll be invited to attend an online assessment.
lorem ipsum

Step 3:
Interview

If you're shortlisted, you will be invited to attend an interview.
lorem ipsum

Step 4: Provider Assessments

If successful, you'll receive a conditional offer and complete some initial and diagnostic assessments.
lorem ipsum

Step 5: Employed!

You start date will be confirmed for your apprenticeship.
Need some support? We want to make sure that your recruitment experience is the best it can be, so if you require any reasonable adjustments for the application process or during employment, please let us know.

Learn More About Company

Lorem ipsum dolor sit amet consectetur adipisicing elit. Inventore assumenda asperiores distinctio est perferendis esse animi maiores dolor numquam nihil sint, et quae nobis harum consequuntur! Assumenda facere magnam nostrum?
See more

Matthew
Operations Manager and former apprentice

"I passed my apprenticeship with distinction, something I am very proud of. My improved skillset is benefiting not just me but the team I work in too. The apprenticeship has been a great way to develop my career and life skills."
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Want to know more?

Learn about our apprenticeship schemes.

What is an apprenticeship?

Earning while learning best describes why you should do an apprenticeship. An apprenticeship is a paid job where you learn a specific set of skills relevant to the role and achieve a nationally recognised qualification at the end of it. As an apprentice at Serco, you’ll be doing a real role, taking on responsibility and learning new skills from day one. Working alongside experienced colleagues, you’ll gain a wealth of experience as well as job specific skills. 

About our apprenticeships

We offer a range of apprenticeships, so there is something for everyone. All our apprenticeships are nationally recognised, and some include professional qualifications. Our apprenticeships are open to anyone over 16 years old (there is no limit) who meet the academic entry requirements.

Who funds the apprenticeship?

You won't pay anything towards your apprenticeship. We'll pay for your training as well as offering you a competitive starting salary and standard company benefits. 

How long does it take?

The length of the apprenticeships Serco offer depends on the level of qualification you are working towards. Typically, our apprenticeships are between one and four years, depending on the apprenticeship and your individual needs.

How is learning achieved through the apprenticeship?

Serco apprenticeships follow a structured programme of blended learning that helps you to develop the knowledge, skills and behaviours needed to complete your apprenticeship. Along the way you're supported by our dedicated apprenticeships team. As most of the time is spent in the workplace, the majority of training takes place on the job. However, you'll be expected to attend some training at different locations, and a few of our apprenticeships do have additional training taking place at a local college or a specialist training organisation. The outcome of your apprenticeship journey will be a vocational qualification which will help you succeed in your job and progress in your future career.

What are the advantages of a Serco apprenticeship?

The main advantage from doing an apprenticeship with Serco is a job with a forward thinking, socially responsible FTSE 250 company, which includes all the benefits of being a Serco employee. You’ll get a competitive salary, while working towards a professional qualification and being supported by an apprentice network.

Are they open to existing employees?

We support and encourage our existing employees to take apprenticeship courses - in fact some of our fomer apprentices go on to complete further apprenticeships with us. They're a great way to develop your skills and augement on-the-job learning.

Looking for your next career move in operations management?

Ready to apply? 

Lorem ipsum dolor sit amet consectetur adipisicing elit. Error voluptate architecto eaque, minus quis delectus adipisci.
Explore apprenticeships