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Who we are

As the cornerstone of our company, Company Engineers always aspire to be the best in the industry. Whether coding, building, hacking, designing, or testing

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About us

Joining Serco Europe means becoming part of a community of experts who make a real impact every day.  We employ more than 7,000 people across 10 countries: Austria, Belgium, the Czech Republic, Luxembourg, France (including French Guyana), Germany, Italy, the Netherlands, Spain and Switzerland. We deliver essential public services on behalf of a wide range of public sector partners, including the European Institutions, the European Space Agency, the Belgian Navy, and CERN- the European Laboratory for Particle Physics.

Wherever you choose to join us, you will find purpose, collaboration, and the opportunity to grow your career while contributing to missions that matter.
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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Our work in Immigration in Europe

At Serco, we support European governments in providing respectful and effective services for people seeking asylum. We operate reception centres, provide housing and welfare support, and help individuals integrate into local communities with care and dignity. Under the names European Homecare (EHC) and ORS – Organisation for Refugee Services; we deliver services across Switzerland, Germany, Austria and Italy. We also manage secure detention centres on behalf of government immigration departments, ensuring safety and compassion for those awaiting repatriation. Our work includes identity services, repatriation support, and training for professionals in the asylum sector. We are proud of the positive impact we create every day.

If you want to help people and be part of something meaningful, we encourage you to explore a career with us.

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ORS – Organisation for Refugee Services

As part of Serco, ORS delivers key support services and care to asylum seekers in Switzerland, Austria and Italy.
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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European Homecare (EHC)

Part of Serco Immigration Europe, European Homecare (EHC) supports asylum services across Germany with care and respect.
 
What we offer
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

Our values

Our culture is based on a set of four values: Trust, Care, Innovation and Pride. These values are at the heart of everything we do, shaping the way we treat each other and the way we do business.
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Trust

We deliver on our promises, to each other, and to our customers. We're open, straight forward and honest, doing the right thing and taking responsibility for getting things done.

Care

We work together to deliver high-quality services for the public sector in 10 countries across Europe. We take care in our work, and we take care of each other - it's all part of our commitment to make a positive difference in people's lives.

Innovation

We continuously improve our ways of working, and try new ideas, big and small. We share knowledge and experience and embrace change, so we can drive innovation and deliver value for our customers.

Pride

Our work in important, and we take pride in doing it well. We value energy, enthusiasm, skill and experience - celebrating each others' achievements and our success as a team.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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Stéphane Verdoy
Managing Director, Serco Europe

"We are proud to make a positive impact on the European public sector and are always ready to respond to our customers’ important challenges through the delivery of public services."
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A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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Our impact

Providing public services is one of the most satisfying and rewarding careers you can have. You have an ability to make a real positive difference to people’s lives across Europe. By joining Serco in Europe, you join a community of dedicated professionals working across 10 countries to deliver public services with purpose.

From supporting space missions operations, maintenance of the ships to our Belgian Navy customer to maintenaing infrastructure in CERN and providing public services, our work touches millions of people every day. And we’re committed to creating a diverse and inclusive environment where our employees can thrive, grow, and contribute to meaningful change, within Serco and for wider society.

Through our Environmental, Social and Governance (ESG) strategy, we focus on reducing our environmental footprint, fostering social responsibility, and maintaining the highest standards of governance. By joining Serco, you’ll be part of a team dedicated to making a difference, driving sustainability, and shaping a better future for all.

Our Environmental, Social and Governance (ESG) Strategy

Our ESG framework brings together our strategic ESG priorities, enabling us to focus on core themes within these pillars. Discover what these themes are all about below.
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Championing empowerment and gender equity, our women's network, SercoInspire, helps make sure we have a culture and environment where every woman can thrive.

People

Our employees take an active role in making a difference: for the planet, our communities, and one another. Across Europe, we promote equitable, meaningful, and safe employment, while encouraging colleagues to get involved in local initiatives from environmental action and volunteering to charitable projects that support the communities we serve.

Place

As a trusted partner to governments, we contribute to better public outcomes and stronger communities.

We focus on delivering high-quality services and investing in places where we operate. Through our ESG strategy, we are committed to creating more sustainable, resilient and inclusive environments.

Planet

We are committed to reducing our environmental footprint in line with science-based climate targets.

Through partnerships like WeForest, we support global reforestation and ecosystem restoration, including the planting of trees in Zambia’s Katanino reserve.

 
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.

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