Technical Services Manager - RAF Lakenheath

VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts. 

VIVO embodies both experience and innovation. It combines Serco’s comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with EQUANS’ market leading FM, energy, asset optimisation and regeneration capabilities. 

Location: RAF Lakenheath

Salary: Competitive + car/car allowance + benefits

We are seeking a Technical Services Manager Mechanical/HVAC to manage and support 9 engineers in the PPM & reactive maintenance tasks across RAF Lakenheath & Feltwell.

The Technical Services Manager will provide key operational support to the VIVO business, delivering a great service to our customers, whilst ensuring works are completed on time and within service requirements.

You will be expected to take a direct interest in the Health & Safety of yourself and others who may be affected by your work activities and will be required to complete any training required for the role.

This role will see you manage around 10 Mechanical/HVAC Engineers carrying out planned and reactive maintenance works around the site, as well as external contractors to ensure all work is carried out to a high standard and in compliance with contract requirements and key performance indicators.

You will assist the Maintenance Manager with developing maintenance standards and processes, take responsibility for developing and reviewing Risk Assessments and Method Statements and lead the team by example, promoting an environment of positivity and a 'can-do' culture.

What You Need To Do The Job:

As part of this role, you will be expected to provide technical advice and support to your team members and customers, and as such, it is important that you are an appropriately qualified Mechanical or HVAC Engineer. It is equally important that you have experience of managing or supervising engineering teams.

You should have good knowledge of Health and Safety and hold COSHH and RIDDOR.

This role will see you spend roughly 60% of your time being office based and 40% doing quality checks. You will not be on the tools as part of your day to day job.

You must be IT literate, and confident in the use of Microsoft Exel, Powerpoint and Outlook. You will be responsible for reporting against KPIs and presenting back to the senior managers.

You will need a full UK driving licence and the ability to pass SC Clearance which is a requirement for the role.

What We Offer:

• Company car/car allowance
• Single private medical cover
• Life assurance 2x base salary
• 25 days annual leave
• 6% employee matched pension contribution
• Rewards Hub

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Employer. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.