Interventions Facilitator

Job Title: Interventions Facilitator
Location: HMP Dovegate, Uttoxeter
Salary: £26,444 per annum + Serco benefits
Working Hours: Full-time, 40 hours per week (Monday to Friday)

Make a meaningful impact where it matters most.

HMP Dovegate is a Category B male prison located on the Staffordshire/Derbyshire border near Uttoxeter. With an operational capacity of 1,100 prisoners, it takes a committed, compassionate, and skilled team to maintain a safe and rehabilitative environment.

We're currently looking for a dedicated Interventions Facilitator to join our team. In this role, you’ll work directly with men at high risk of reoffending, delivering accredited psychological intervention programmes in a structured, professional setting.

What You’ll Be Doing:

• Deliver high-quality intervention sessions to a trained standard.
• Conduct pre- and post-session work including thorough, non-judgmental session debriefs and Post Programme Reports within agreed timelines.
• Promote a positive, safe, and supportive learning environment for participants.
• Carry out key administrative duties, such as managing referrals, maintaining waiting lists, preparing session materials, and liaising with staff and external agencies.
• Contribute to sentence planning and parole processes.
• Work collaboratively with psychologists and other professionals to support individuals’ progress.

Key Responsibilities:

• Attend regular supervision with the Treatment Manager.
• Assess individuals and recommend appropriate programmes.
• Complete motivational work with prisoners before programme start.
• Prepare session objectives and follow-up support as needed.
• Record progress and outcomes clearly and professionally.

What We’re Looking For:

• A background in retail, customer service, or any face-to-face role is welcomed.
• Strong communication skills and the ability to actively listen.
• Empathy, professionalism, and the ability to work in a challenging environment.
• Confidence with administrative tasks and a proactive, organised approach.
• Relevant experience in the areas noted above and/or a degree in Psychology.

Full training will be provided.

This is a rewarding opportunity for someone who wants to play a part in helping individuals rebuild their lives and reduce reoffending. You’ll be supported by a strong multidisciplinary team, with real opportunity to grow and develop your skills.

Why Serco

• A place you can make an impact  – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
• A place you can count on  - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
• A place for you  - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 

What we offer

• Salary £26,444
• Pension up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.