Office Manager

Location: Penton Street, London, N1 9PT
Contract: Permanent, Full-time
Salary: Up to £36,000 per annum (dependent on experience)

Are you passionate about urban transport and ready to take the next step in your administrative career?

Here at Serco London Cycle Hire Scheme, we are seeking a Office Manager to join our dynamic team. This role is crucial to the smooth day-to-day operations and providing high-level support to our leadership team.

Your main responsibilities:

• Provide comprehensive support to the Senior Management team, this includes managing schedules, booking meetings, and preparing high-quality reports and presentations.
• Review and proofread documents for accuracy, grammar, and formatting, ensuring all communications and reports are of the highest standard.
• Manage and update our local SharePoint site (training provided), ensuring all information is accurate and up to date.
• Organise staff events.
• Act as a point of contact for visitors, providing excellent customer service.
• Ensure the office is fully stocked with supplies and all resources are available for the team.

What you will need to do the role:

• Ideally you will have worked within a Business Support, Office Manager, Executive Assistant, or similar role.
• Strong writing skills for clear and professional reports, presentations, and documents.
• Keen eye for detail, high accuracy in managing documents and ensuring correctness.
• Proficiency in Microsoft Office, familiarity with SharePoint, and a quick learner with new software.
• Strong organisational skills for handling multiple tasks with the ability to prioritise effectively.
• Clear communication with team members and stakeholders.

Why Serco 

Meaningful and vital work: The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives. 

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways. 

Great people: We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment. 

What we offer 

• Up to 6% contributory pension scheme. 
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, Annual Leave Purchase Scheme and more.
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts.
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
• Interesting, varied, and enjoyable work. 
• A company that recognises your contribution. 

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About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.