Night Duty Manager

Location: Lilleshall National Sports Centre
Job Type: Permanent, Full time
Working Hours: 39 hours per week, between Monday to Sunday nights, 4 shifts on, 4 off, 9pm to 8am approx.

Salary: £26,290 per annum + excellent benefits

As a Night Duty Manager in our Leisure team, you will manage all aspects of the facility through the hours of operation, ensuring all activities are delivered to a high standard with safety and customer service as high priority.

The role will involve a high level of customer interaction with high profile sport’s governing bodies other commercial and corporate organisations, as well as the deployment and supervision of the operational team, always maintaining critical operational cover across the site and managing cash handling processes.

In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, cleaning, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.

We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities.  You will also receive free gym membership for you and a family member across our fantastic leisure centres! 

About You

The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Lilleshall, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.

To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.

It is desirable that you hold first aid at work certificate, however this is not essential as full training will be provided.

If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today. 

Why Join us

A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. 

A place you can count on: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career. 

A place for you: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work. 

Discover all you need to keep growing

Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

Our people are integral to everything we do. That’s why our benefits are designed to put you first:

• Holidays: 20 days (21 days after 1 year) plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: 1,100+ internal courses, funded qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager), mentoring, internal progression
• Health and wellbeing: Free gym membership, free or discounted meals, and discounted physiotherapy, plus Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Save across 1,000+ retailers – food, fashion, days out and more
• ShareSave scheme: Save regularly and buy Serco shares at a discount
• Charity: Paid volunteering day, Payroll Giving Scheme
• Employee networks: Join colleague networks to find support and community
• All Leisure Benefits - Employee Benefits (moreleisure.com)

   #leisurejobs 

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

*Google Chrome is the preferred browser to access Serco careers website*