Share this Job
Apply now »

Cleaning Operative - NorthLink Ferries - Lerwick

Job Req ID:  260546
Posting Start Date:  15-Jun-2022

Lerwick, Shetland, GB, ZE1 0PR

Contract Type:  Full Time
Job Advertisement: 

NorthLink Ferries

Lerwick, Shetland

Full and Part Time Opportunities Available 

Flexible shifts between 0730 and 1500 (across Monday to Sunday) 

Pay Rate £9.90 per hour 


Serco NorthLink Ferries is an organisation with a strong reputation in both passenger and freight transport between the Northern Isles and mainland Scotland and we have a number of great opportunities for Cleaning Operatives to join our team in Lerwick, Shetland. 


NorthLink Ferries sail daily from Aberdeen to Lerwick with frequent calls at Kirkwall, and from Scrabster on the north coast of Scotland to Stromness in Orkney. Our ferries operate 363 days per year providing the lifeline service to the Northern Isles, with islanders, visitors, goods and supplies all travelling by NorthLink Ferries.


The Cleaning Operative will provide a high standard of service to the customer, specifically to ensure a high level of cleanliness of the vessels, terminal buildings and other port facilities at all times. Principal duties will include cleaning the vessel, dealing with lost property, making up cabins and beds, and ensuring defects found within the vessel are reported.


What you'll need

You will need to live within the local catchment area and be committed to working flexible variable hours. You will need strong customer service and communication skills, and be able to understand and follow oral and/or written instructions.


What we offer:

There are a range of benefits for working at NorthLink Ferries including:

  • Sensible benefits that could save you money – Pension Scheme, Life assurance, wellbeing support, staff discount, cycle to work scheme, etc.
  • Discounted staff travel on our ferries
  • 25 days annual leave plus UK Public Holidays (pro rata)
  • The opportunity to improve skills and knowledge via a wide range of training courses available

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Apply now »