Commercial Contracts Manager - Health

Commercial Contracts Manager – Health     
Full Time, Permanent    
Band 2 | Salary is competitive based on experience

Location: Scotland (Central Belt) - Based at our Forth Valley location with a requirement for regular presence across our Scottish sites

Here at Serco, we are seeking a dynamic and proactive Commercial Contracts Manager to play a critical role in shaping, negotiating, and managing contracts across our Scottish Health portfolio. This is a high-impact role for an ambitious individual who thrives in an operational and fast-paced environment.

As a Commercial Contracts Manager, you will be embedded in our Health Business Unit, providing expert commercial and contractual support across the entire contract lifecycle. You’ll be instrumental in driving strong commercial outcomes while protecting the business from undue risk.

Working closely with operational teams, legal, and wider commercial colleagues, you’ll lead negotiations with customers, subcontractors, partners, and SPVs. Your focus will be on delivering value, minimising risk, and improving performance across our portfolio of complex contracts—including Public Finance Initiative (PFI) agreements, where your experience will be essential.

As part of this you’ll:

• Act as a trusted business partner, delivering expert commercial and contract advice across live projects.
• Draft, negotiate, and manage complex commercial contracts and variations with external and internal stakeholders.
• Shape and influence contractual relationships, ensuring alignment with business goals and operational realities.
• Identify and manage contractual risks and opportunities to drive profitability and reduce value leakage.
• Support contract transitions, bid submissions, and project handovers with a clear focus on commercial strength.
• Contribute to due diligence, assurance reviews, and strategic initiatives across the Business Unit.
• Work collaboratively across functions, engaging confidently with senior leaders and on-site teams across Scotland.
• Provide quality contract reviews, advice and support for the BU’s bids and pursuit of new business including:

• contract reviews, interpretation and risk assessments;
• preparation of bid responses relating to the contract terms (including assumptions and dependencies);
• negotiation and dialogue with customers on Ts & Cs matters;
• key partner and subcontractor negotiations and documentation; and
• contractual aspects of transition and bid to contract handover

What you’ll need to do the role:

• Strong commercial and contractual acumen with a practical, solutions-driven mindset.
• Experience in PFI or public sector outsourcing is essential.
• Comfortable drafting and negotiating contracts.
• A true “doer”—proactive, operational, and not afraid to get stuck in.
• Strong communication and stakeholder management skills, with the ability to influence and lead commercial conversations.
• Adept at balancing commercial, legal, and operational perspectives to deliver effective outcomes.
• Project-driven with the ability to prioritise and thrive in a dynamic environment.
• Ambitious and looking to step into senior commercial leadership in the future.
• You will need to be visible across our Scottish Health portfolio at least three days per week.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Company car / £4200 cash alternative
• Private healthcare
• Bonus scheme of 10% on target and 20% exceeding targets
• Flexible working considered
• Pension – 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.