Head of Indirect Tax, Group

Location: Hook
Package: Competitive salary + 30% bonus + 10% pension + private medical + flexible working

At Serco, we deliver essential public services that make a real difference—supporting governments and citizens across Defence, Transport, Justice, Immigration, Healthcare and more. With 50,000 employees operating in the UK, Europe, the Middle East, Asia-Pacific and the Americas, we operate in a complex and dynamic tax environment that underpins our commercial success.

We are now looking for a senior tax leader to join us as Head of Indirect Tax—a role that combines strategic leadership with hands-on technical delivery. Reporting to the Group Head of Tax, you will lead Serco’s global indirect tax agenda, providing high-quality advice and oversight across compliance, bids, M&A, finance transformation, and contract structuring.

You will drive improvements in our indirect tax control frameworks, guide international VAT policy, and support the delivery of large-scale programmes including ERP transformations. You will also work closely with tax authorities and business stakeholders across the Group to ensure the integrity of our tax position and support commercial growth.

What you’ll be doing

•    Lead Serco’s global Indirect Tax function, setting the strategic direction and maintaining tax integrity across 20+ countries
•    Provide expert indirect tax advisory support for bids, contract structures, acquisitions, divestments, and operational delivery
•    Oversee global indirect tax compliance, working with our Shared Services VAT compliance team
•    Act as a senior tax advisor on ERP implementations and finance transformation programmes
•    Maintain and evolve robust tax control frameworks, including SAO compliance and audit readiness
•    Engage with external advisors, HMRC, and international tax authorities
•    Support business units and Group stakeholders (Finance, Legal, Commercial) with pragmatic, risk-aware advice
•    Mentor and develop indirect tax capability across the function

What you’ll need to bring

•    A strong background in Indirect Tax leadership, ideally gained in a complex multinational business
•    Extensive experience in indirect tax advisory across bids, M&A, contract structuring
•    Deep technical knowledge of global indirect tax regimes (UK, EU, Middle East, ANZ, US preferred)
•    Experience leading indirect tax elements of ERP/finance transformation programmes
•    A proactive, analytical mindset and the ability to turn complex legislation into clear, actionable strategy
•    Experience engaging with tax authorities and managing audits
•    Strong leadership, communication, and stakeholder engagement skills
•    A professional qualification (CTA, ACA, ACCA or equivalent) is strongly preferred

What we offer

•    Competitive base salary
•    Up to 30% performance-related bonus
•    10% employer pension contribution
•    Private medical insurance
•    25 days holiday + flexible working options
•    Access to Serco employee benefits and discounts

All Serco employees must ensure that their current line manager is aware of their application.  For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities.  Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.