Senior Project Manager

Senior Project Manager  
Home-based, attached to Solihull
Full Time, 12-Month Fixed Term Contract  
Band 3 / £45,000 - £60,000 

Here at Serco, we have a 12-month fixed term opportunity for a Senior Project Manager to take the reins and deliver large-scale, business-critical projects from end to end – whether standalone or as part of a wider programme. From Business Change to mobilisation and service transitions, you’ll be at the heart of shaping services across Serco’s UK&E division.
 

As part of this you’ll:

• Lead the delivery of full lifecycle projects in a complex, fast-paced environment
• Manage multi-disciplinary project teams to meet objectives on time, within scope and budget
• Create and maintain robust business cases, plans, budgets, and governance structures
• Actively manage RAID logs (Risks, Assumptions, Issues, Dependencies) and driving timely escalation
• Ensure compliance with governance and assurance processes across the delivery lifecycle
• Engage with senior stakeholders and work collaboratively with the SRO and governance bodies
• Embed lessons learned and continuous improvement practices into project delivery
   

What you’ll need to do the role:  

• Demonstrable experience delivering Tier 1 or Tier 2 projects across complex business environments
• Proven track record in Business Change, mobilisation or transition projects, ideally within outsourcing or public services
• Strong stakeholder engagement skills and ability to lead cross-functional teams
• Deep understanding of project and programme methodologies (PRINCE2, APM, PMI or similar)
• Familiarity with governance, assurance, and project controls frameworks
• Advanced MS Office skills including MS Project, Excel, PowerPoint and Visio

What we offer:

• Company car or car allowance for the duration of the FTC
• Private healthcare
• Bonus package: 5% on target, 10% exceeding targets
• Pension – 6%
• Employee Assistance Programme
• Flexible working: We support work-life balance and offer flexible working arrangements where possible
• Career Progression: This acting role offers the opportunity to step into senior leadership and make a tangible difference across UK&E

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.