Reward & Benefits Specialist

Reward & Benefits Specialist

Home-Based (with occasional travel to our Hook office as required)

Full-Time, Permanent
£40,000 - £43,000 per annum (depending on experience)

At Serco, we are looking for a Reward & Benefits Specialist to join our UK & Europe Reward Team. This is a key role within our central Reward function, reporting directly to the Reward & Benefits Partner. You’ll collaborate closely with team members and key stakeholders to support the delivery of high-quality reward and benefits services, contributing to both cyclical activities and technical aspects of the function.

What you’ll be doing:

You’ll be responsible for gathering and analysing key data, ensuring accuracy, and providing valuable insights to support business decisions. Your role will also involve managing benchmarking activities and enhancing our benefits offering to improve employee engagement.

As part of your role, you will:

• Conduct benchmarking for roles at Bands B4–B2, seeking support from the Reward & Benefits Partner when needed.
• Support the development and accuracy of Serco’s benefits schemes.
• Deliver benefits webinars and face-to-face sessions to drive engagement.
• Assist with salary surveys, including across Europe.
• Respond to pulse and spot surveys.
• Draft and issue communications related to cyclical reward activities, such as annual pay reviews and bonus invitations.
• Manage internal communications for compensation and benefits.
• Oversee updates to benefit portal tiles and ensure smooth implementation of changes.
• Develop FAQs and communications for benefit schemes.
• Monitor recognition and reward schemes, including overseeing new initiatives.

What you’ll need to succeed:

• Previous experience in a Reward role is essential.
• Strong knowledge and experience of benchmarking using the Willis Towers Watson job architecture and framework, or KF Hay trained.
• Ability to influence and build strong relationships with internal and external stakeholders, including benefit providers and advisors.
• Advanced IT skills including Microsoft Office suite of applications.
• Exceptional attention to detail and ability to work with complex data.
• High standards of professionalism, initiative, creativity, and the ability to work independently.
• Excellent communication skills, both written and verbal.
• A problem-solving mindset, with the ability to challenge the status quo and develop new solutions.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme
• Free onsite parking.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

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About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.