Quality and Training Assurance Manager

Quality and Training Assurance Manager

Brize Norton, Carterton, Oxfordshire, OX18 3LX

Permanent

Full Time, Monday – Friday, 37 hours per week

Salary £38,000 to £42,000 per annum (dependant on experience) plus benefits

At RAF Brize Norton in Oxfordshire, Serco has been providing multi-activity and engineering support since 1997.  Serco proudly support the RAF and MoD, supplying around 20 different services onsite, from engine and aircraft maintenance, to fuelling and ground control services. 
 

Serco are recruiting for a Quality and Training Assurance Manager. You will be required to monitor the Quality System, as defined in the Quality Management Plan (QMP) and MAA Regulatory Articles for the Brize Support Contract (BSC) at RAF Brize Norton.

You will carry out associated roles and duties as directed by the business needs across all areas of BSC (Logistics, Airfield Services and Engineering).You will be based at RAF Brize Norton and work onsite 5 days per week (Mon-Fri).

Main Accountabilities:

• Focal point for Quality and Training Assurance for logistics, airfield services and engineering systems, specifically:
• Lead on the Quality Management System, the Quality Assurance plan and ensure continuous improvement.
• Responsible for delivery of the BSC 1st line audit programme, and monitoring of progress of closing actions.
• Ensure 1st line compliance including MRP 145 Regulations and ISO Standard 9001:2015, across all areas of BSC is completed,
• Prepare and support external audits, including MAA, ISO, and Authority compliance.
• Develop and mentor colleagues on all quality and training assurance matters.
• Provide updates and reports to the BSC Leadership, Teams and the RAF on all assurance matters, including compiling periodic reports and trends and analysis.
• Support BSC with Aviation Quality and Occurrence Reporting including recording on ASSURE.
• Engage with RAF and external assurance agencies on 1st line quality assurance and training matters.
• Participate in Quality and Training activities, meetings and working groups.
• Support a safety culture, ensuring adherence to internal and external safety standards.

What you need to do the job:

• Lead Auditor Experience and Qualifications preferably within an Aviation environment.
• Experience in aviation, especially compliance with MRP 145 regulations.
• A deep understanding of ISO 9001:2015 across all BSC areas.
• Technically competent.
• Hold a full driving licence and have colour perception for airfield driving (CP3).

What we offer:

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme.
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.
• A company passionate about diversity and inclusion.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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