Plumbing Assistant Technician

Job Req ID:  282340
Posting Start Date:  12 Nov 2023

Dubai, AE, 1234

Contract Type:  Full Time
Job Advertisement: 

Assistant Technician- Plumbing

Make a difference every day



We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  


Your Opportunity


We are looking for Assistant Technician- FM Plumbing to carryout preventative, corrective and breakdown maintenance on plumbing pipework, equipment and systems, individually or as part of a technical team, within a designated area of Dubai Airports, whilst ensuring minimal disruption to the airport operations.


Key accountabilities

  • Ability to conform to all general and technical safety requirements at all times to ensure the health, safety & welfare of self and others at work
  • Any other work as assigned by the supervisor / duty engineer to achieve the purpose.
  • Knowledge of Building Management Systems (BMS)
  • Can read interpret and describe the functionality of pipework schematics and system layout drawings
  • Can correctly setup and use test equipment and interpret the test results.
  • Assets Exposure (Direct) Major assets below, but not limited to:
    • Pumps
    • Pressure Vassals
    • Oil Interceptor
    • Back Flow Preventer assembly
    • Faucet and Fixtures
    • Water Heaters
    • Pressure Vassals
    • Toilet fixtures and appliance
  • Delivers Customer Service Sees those they interact with as customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity. Always alert to the customer’s point of view and demonstrates a sense of urgency.
  • Builds Trust with Others Interacts with others in a way that gives them confidence in own intentions and those of the organisation. Role models the Serco Values
  • Engaging Communication Engages and influences others by using a wide range of communication methods and styles. Facilitates understanding and encourages communication both within own team and more broadly.


Specific requirements

  • High School Certificate
  • Industrial Training Institute Diploma (2 year duration) in Air Conditioning & Refrigeration Maintenance or equivalent (post high school) is desireable
  • IOSH Working Safely Certificate or equivalent
  • Current valid UAE driving licence is desirable 
  • Minimum three (3) year experience within a Facility Management or similar environment.
  • Airport experience is considered as added advantage for this position
  • Ability to communicate with staff, stakeholders and customers in oral and written English.
  • Working Knowledge in using MS Office (Word / Excel / Power point
  • Ability to perform safely and correctly the following on plumbing equipment and pipework systems:
    - Safety Isolations and LOTO.
    - Planned preventative maintenance (PM) routines
    - Corrective maintenance (CM)
    - Breakdown maintenance (BD)


What's in it for you?


At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

  • Competitive monthly pay and allowances that are commensurate with the role and industry standards 
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 


Join Us


At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 


Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.