Administration Assistant (UAE National) - Talent Pool

Administration Assistant (UAE National) - Talent Pool

Make a difference every day

Your Opportunity

We are looking for an Administration Assistant to support in providing the necessary administrative & clerical support to effectively manage and coordinate the operations of our contract Dubai Airports Customer Service.

An ideal candidate should have excellent written communication and coordination skills, strong organizational skills, detail oriented, and the ability to handle multiple priorities and incidents, and a mature, proactive and responsible approach to work with initiative and problem solving capability.

This role will be based in Dubai Airports.

Key accountabilities

• Coordinate general office administration and Keep track of sickness and absence record
• Support Operations Manager and other departments if needed
• Assist in preparation of formatting documents, correspondence, memos, charts, tables, plans, etc. as well as in production of reports and documentation
• Support and coordinate team events and engagement and Monitor and maintain office stationaries
• Responsible for the distribution of staff letters received from Serco Head Office.
• Responsible for the distribution of staff letters received from Serco Head Office.
• Maintain reports and an efficient filing system for document control
• Collate staff documents required for New/Renewal of permits with the Operations and Manager
• Deliver SAP related support (Generate Purchase Orders, Enter Good Received Notes, Finance Reports and Re-imbursements).

What we are looking for in our candidates:

• Excellent written communication and coordination skills;
• Strong organizational skills, detail oriented, and the ability to handle multiple priorities and incidents;
• A mature, proactive and responsible approach to work with initiative and problem solving capability;
• Ability to manage multiple tasks efficiently and work productively in a fast paced, team oriented environment;
• Resourceful and Diplomatic;
• Ability to liaise in a professional and persuasive manner with staff at all levels in the organization.
• Ability to maintain confidentiality in handling highly sensitive, confidential and non-routine information;

Specific requirements

• Ideally a high diploma of post secondary education in a business, management administration or any related discipline. 
• Good literacy and numeracy skills required for the role
• Capable in liaising effectively at all levels
• Possess strong PC Skills including proficiency with MS Outlook, Work, Excel and PowerPoint applications and ability to learn new software based applications;
• A minimum of 3 years, preferably 5 years experience in providing administrative and clerical support in a fast paced environment;
• Experience of working within a multi-cultural organization;
• Experience of managing conflicting priorities and liaising with internal and external stakeholders

What’s in it for you? 

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

• Competitive monthly pay and allowances that are commensurate with the role and industry standards 
• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.  

https://www.serco.com/me

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.