General Trades Shift Engineer

General Trades Shift Engineer
Make a difference every day 

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
 
Your Opportunity  

We are currently bidding for a new prestigious Facilities Management project in Abu Dhabi, UAE and we are looking for who a General Trades Shift Engineer who will work collaboratively with the other service streams to ensure service delivery coordination is optimised. The scope of accountability includes but is not limited to:

• external building fabric, façade, glazing, barriers, stairways, paving

• internal building fabric, walls, painting, ceilings, floor coverings

• fixtures & fittings, doors, windows, joinery, noticeboards, mirrors

• decorative finishes, specialist woodwork and paint

The ideal candidate should be able to maintain good and harmonious relationships with technicians, clients and visitors and respond to any complaints promptly.

The hiring for this role is subject to contract award.

Key Accountabilities

• Take a lead for the development of risk assessments and Method Statements to ensure all tasks are carried out safely so as not to harm people, equipment or property

• Provide a focus for the development and monitoring of policies, procedures and protocols for Civil equipment maintenance and repair services (including Permit to Work System and Emergency Procedures)

• Be responsible for overseeing the delivery of all planned and reactive tasks in accordance with the Service Level Specification requirements

• Work closely with client representatives to develop project delivery plans, including contingency planning, determining dependencies and stakeholder engagement / management

• Provide technical leadership and support to the supervisors and technicians on all civil engineering associated with the full range of building fabric and FF&E issues

• Prepare and provide daily and monthly management reports and shift handover reports in a timely manner

• In conjunction with Procurement, assist in providing scope of work and provide support for the selection of Specialist Service Partners

• Plan, coordinate and supervise in house staff, consultants and specialist service contractors providing inspection of works to ensure quality of service delivery. Report all shortfalls

• Assist in building surveys and asset data collection with input into the development of the annual and 5 Year Asset Maintenance Plans, Energy Management Plans and the Asset Condition Survey

• Integrate and communicate effectively with civil engineering technical staff and other technical staff (Mechanical, Electrical, HVAC and ELV) as required to complete all civil services works 

• Support the Maintenance activities of the technicians by providing specialist building engineering knowledge and advice, associated with the full range of building engineering services and equipment

• Preparation of competency assessment and issuing of standing Instructions

Specific Requirements

• Seven (7) plus years of experience with advance knowledge in civil engineering services with a large complex of service organisation

• Three (3) years minimum supervisory experience with the ability to manage maintenance teams

• Experience in construction and maintenance engineering services equipment and associated systems and controls

• Experience in working in a major tertiary hospital or healthcare facility/campus

• Computer literate – MS Office, Excel, Project etc.

• Understanding of Computer Maintenance Management Systems (CMMS)

• Ideally a holder of Degree in Construction or Civil Engineering or at least a civil or building Diploma. 

What’s in it for you? 

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 

• Competitive monthly pay and allowances that are commensurate with the role and industry standards 

• Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 

• We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 

• We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 

• We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 

• We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 

• As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.