Mental Health Telehealth Nurse - EOI
Melbourne, Victoria, AU, 3000
About the Role:
Join our team as a Registered Nurse specialising in Mental Health, supporting a virtual public health information service across Australia. This remote role allows you to work from anywhere, including your home.
You will provide clinical advice and triage for mental health via inbound and outbound calls, SMS, and follow-up communication. Responsibilities include reviewing referrals and ensuring compliance with professional standards and client-defined practices. Documentation of interactions and adherence to privacy policies are essential.
About You:
We seek a qualified and experienced Registered Nurse with a proactive and patient-centric approach. Your background in mental health, strong customer service skills, and ability to work independently are crucial. You must hold current AHPRA registration and have recent CPD activities in mental health.
Requirements:
- Registered Nurse (qualification recognised by Nursing and Midwifery Board of Australia)
- Minimum 3 years' experience as a Registered Nurse in a mental health setting (including primary care mental health); and/or
- Minimum 12 months demonstrated duration of practice since of post graduate mental health training
- Current unconditional AHPRA registration
- Evidence of the last 12 month's (as a minimum) Continuous Professional Development (CPD), specifically in Mental Health, must be documented on CV
- National Police Check, Working With Children's Check/Blue Card and client-specific clearances
- Ability to attend 5 days of paid, online training to set you up for success in the role
- Expressions of Interest for 2025 positions open now
Rewards & Benefits:
- Competitive remuneration and referral bonuses
- Access to Serco Benefits program (including lifestyle discounts)
- Career development opportunities within Serco’s global network
- Employee Assistance Program for mental health support
- Join a diverse and inclusive team committed to making a positive impact
About Us:
Serco is a global leader in essential public services across various sectors. We value trust, care, innovation, and pride in all our operations, fostering a culture of diversity and inclusion.
Join Us:
If you are ready to contribute to meaningful healthcare services and embrace a career at Serco, apply now through the 'Apply Now' button or visit www.serco.com/aspac/careers to explore other opportunities.
At Serco, we are dedicated to service excellence and making a difference every day.