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Clinical Team Leader

Job Req ID:  97421
Posting Start Date:  20-Mar-2021

Grafton, New South Wales, AU, 2462

Contract Type:  Full Time
Job Advertisement: 


  • Experience true work/life balance
  • Support and deliver best nursing practices and make a difference in the lives of those in our care 
  • Brand New Technology Infrastructure, State of the Art Facility 
  • Lead a team of healthcare professionals (RNs and ENs) with a unique focus on primary health care, rehabilitation and reintegration 


About You
You will be ready to embark on an exciting career opportunity, joining a passionate team at the new Clarence Correctional Centre in Grafton, NSW. You will have a demonstrated ability to provide the highest quality medical services within a multidisciplinary Health Services team comprising of doctors, nurses and specialist service providers. As a patient-focused health professional you will be passionate about contributing to a safer community through the delivery of accessible, effective, and high-quality continuity of health services to those in our care. As an experienced Nurse Practitioner with the highest level of personal integrity you will demonstrate Serco’s values and will be passionate about making a positive difference every day.

About the Role
Our Health Services team provide primary, acute and emergency care based on a patient-centred model allowing patients to actively participate in their health management. The team will work closely with correctional staff to deliver holistic and integrated patient-centred health services that treat and prevent communicable disease, and proactively treat chronic disease; educate custodial patients on healthy living and lifestyle choices; assist with reintegration back into the community and provide continuity of care; and address the diverse needs of the custodial patient population, including men, women and culturally and linguistically diverse peoples through specific tailoring.

To help us make a difference, you will have:

  • Current unconditional and unrestricted registration as a Registered Nurse (Division 1), with the Australian Health Practitioners Regulation Agency (AHPRA)
  • Recognised post graduate tertiary qualification in a clinical speciality or management or equivalent relevant experience
  • Previous full-time post graduate experience (or part-time equivalent) in a similar capacity or as a team lead within a recognised, formal healthcare setting
  • Previous experience in a correctional setting is advantageous but not essential
  • Experience in the provision of clinical leadership, establishing standards and direction for Clarence Correctional Centre in the area of nursing care
  • Recent participation in Continuous Professional Development (CPD) activities in accordance with AHPRA
  • Strong direct and in-direct people-management abilities
  • First class communication skills and able to operate at a Clinical Team Leader level
  • Self-management, motivation and resilience abilities as this position will mainly work autonomously
  • Demonstrated strong oral and written communication skills and the ability to communicate at all levels of the organisation and externally with a range of personnel
  • Cultural awareness including understanding the impact and management and working with people of different ethnic backgrounds, customs and contemporary issues
  • The highest levels of personal integrity and ethical behaviour


What we offer
1.    Six (6) weeks annual leave for Shiftworkers, Five (5) weeks for Nurse Management
2.    Two (2) days volunteer leave each year, to support community and social causes important to you 
3.    Market-based remuneration
4.    Relocation Assistance
5.    Uniforms, meals and on-site parking
6.    Career opportunities and development
7.    Retail, health insurance and gym membership discounts 
8.    Flexible salary packaging
9.    Employee Assistance Program, providing advice and support to help you navigate events in your work and personal life. 


About Grafton
Located on the NSW Mid-North Coast, Grafton is approx. 6.5 hours’ drive from Sydney and 3-4 hours from Brisbane. Set on the Clarence River, it is the main hub for the Clarence Valley with a rich natural beauty and is ideally located if you prefer the hinterland or the ocean as your backdrop.  With recent Pacific Highway upgrades and investment in infrastructure, and with affordable housing and access to good schools and recreation options, it is the ideal location for your next career move with your family.


The Clarence Correctional Centre is a 1700 bed facility making it the largest and most state-of-the-art correctional centre in Australia. Serco Australia has a 20-year contract to operate and maintain the centre, creating the opportunity for long-term, rewarding and secure employment with exciting career prospects in one of Australia’s most spectacular coastal and country locations. Enjoy the best of river, hinterland and coastal living which the Clarence Valley has to offer, along the work life which comes with this role so you can take advantage of it all.

About Us

At Serco, you’ll be part of a team of more than 50,000 people working across more than 20 countries worldwide. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day. Serco is a business where people and values matter. We have a strong public service ethos, and we employ people from a range of backgrounds.


To find out more about us visit


Serco values of Trust, Care, Innovation and Pride underpin everything we do.  We are curious, creative and collaborative. Our people help in ways that matter.


By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (Networks) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


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